Oh, The People You'll Meet an outside-in view of the extraordinary people I’ve met along my 10-week journey as a wide-eyed cx intern.

Mike Eberhard / President
Staying grounded is to deeply understand that your success is solely based on the team and people that surround you.
The best way to grow is to proactively search for immediate feedback.
Monique Visintainer / Senior Director of Executive Communications
Always value the experiences you encounter – even if they’re tough. It will make you better and stronger in different ways.
Adam Lang / Senior Channel Marketing Manager
The creative process isn’t a clearly defined path, you must let ideas incubate and be outrageously confident with your idea before you start.
Akash Ramachandran / Regional Sales Executive
Just because you like something now doesn’t mean that you will like it forever. Keep the vision – yes, but keep your eyes open and don’t be afraid to seize new opportunities that come your way.
Amanda Gosney / Client Development Team Lead
You can never be too organized. This applies to not only your professional career but your personal life as well.
Blaise Bettencourt / Sales Development Manager
Don’t worry about the nuances and complexities of your position, but rather focus on picking up the phone, understand that on the other end is another human being with needs and desires, and work exceptionally hard at figuring out how to best meet and deliver on those needs.
Brad Vanneman / Field Engagement Manager
Continue meeting with people from different companies, positions, and be extremely interested and curious about what they do.
Brenda Anderson / Market Development Representative
Establishing relationships and rapport with the individuals you work with is vital and telling of the success that you have. You can’t use a “one-size-fits-all” approach, either. Do the work in finding unique ways to connect with your co-workers and it will pay off.
Brian Conner / Senior Product Marketing Manager
Equip yourself with skills that set you above the peers around you. Also, make sure and gain exposure to different departments and learn from the mistakes that you make.
Brittany Charlton / Senior Client Development Representative
Success with the people around you is directly related to the amount of value that you provide them. So don’t be someone who constantly asks and receives, be proactive and find ways to give value.
Chris Mathias / Market Development Manager
Acknowledge the reality that you can and will make mistakes. Instead of being bogged down by messing up, embrace it as a learning opportunity.
Chris Sherman / Project Manager
Sometimes the most dangerous thing you can do is to make a decision because “everyone else is doing it.”
Dani Romain / Director of Sales
Be able to identify the real value in your products and don’t simply go along with what everyone else is doing.
Danielle Levine / Regional Sales Executive
Keep yourself afloat and don’t let the negativity of the people around you drag you down. Disassociate from the negative and find joy in the work that you’re doing.
Went you enter a new role/position/company, don’t come in floating. Be clear with your expectations and set your intentions before you even start.
Dinesh Thomas / Director of Marketing Development
Building relationships and establishing trust is as important (if not more) than picking up the phone and making calls.
Dustin Wiese / Head of Global Talent Acquisition Programs and Planning
Have a deep understanding of how your past experiences have shaped your perspective and influenced that way you go about your work.
Regardless of if you like your work or not, glean all of what you can from it. Use this opportunity to build a solid foundation.
Emily Cnossen / Marketing Automation Specialist
Embrace your experience, ask for help, and don’t be afraid to say “I don’t know.”
Jonah Graff / Experience Innovation Manager
Whenever you encounter ambiguity, embrace it.
Don’t be afraid to be honest with those who you report to about how you’re feeling about your job. Establish a relationship where that is on the table.
Jordan Jensen / Senior Director of Employee Experience
You must lean into the idea of being comfortable with saying “I don’t know” and asking for help.
Work towards creating a “best self”; it’s the idea that you should be in a place where you can bring your holistic self into work – you shouldn’t feel like you have to forego some aspect of yourself to fit in.
Kai DelRe / Sales Strategy Analyst
Although the position you’re currently in may not be your dream job, embrace the skills that you’re being taught and learn from those around you.
Kelsey Nagel / Senior Manager of Market Development
Don’t let previous experience cement you. Just because you have done one thing in the past does not mean that you have to do that forever. Lift your eyes from tunnel vision and be curious about the things around you.
Myles McDonald / Business Development Manager
Your first job out of college probably won’t be your dream job, but it’s important ask yourself the question, “Do I really want to be doing this forever?” If not, begin to network with those around you and seek out other opportunities.
Bring value in the work that you do. Be relational, not transactional.
Pete Wilkins / Senior Director of SAP SMB Global Strategic Service Partners
Be able to adapt to the work around you and learn rapidly on your feet.
Professional services is fantastic because you are in an environment that is extremely collaborative, the people around you are outrageously bright, and the resources at your disposal are fantastic.
Sam Angelo / Regional Sales Executive
Be able to adapt and look at change as another opportunity to have success.
Seema Kumar / Vice President of Global Human Resources
People will stand by you if you’re doing the right thing.
Sean Flemming / Market Development Representative
You will only learn whether or not something is a great fit for you if you put yourself out there and experience them. What you find might surprise you, but if you don’t try you will never truly know.
Stuart Smith / Regional Sales Director
Seek out mentors who are willing to challenge you, advocate for you, push you, and equip you with life-long skills.
Your success is directly related to how well you listen to the advice and feedback of those around you.
The best way to set yourself up for success after an internship is to continue to have a cadence with those you have connected with.
Tanner Filip / Client Development Representative
Do what you say, period.
Tony Pacheco / Director of Client Development
The people who you work alongside with have a tremendous impact on your work. Establish a sense of camaraderie.
Matt Warren / Market Development Manager
If you're going to fail, fail fast. There is no mistake that you can't bounce back from.
Whether it's professional or personal life, strive to be a proactive listener. If you're not listening, you're not learning.
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