Introduction to IT Services and Support
Student Applications
- ASSIST - Access your grades, transcript, course, financial aid and your student bill.
- Microsoft 365 - Access the Microsoft suite online and contact your peers and professors.
- Brightspace - Online learning platform where students can access their courses, assignments, grades, and more.
- V Link - Get connected with on campus events by networking with your peers.
- Engagement Zone - Engage in your community by accessing volunteer opportunities with local organizations.
- Blackboard - Access class notes, assignments, assessments, grades, class lectures, discussion rooms, chat sessions, and more!
- Housing - Apply and view on campus housing opportunities.
- Handshake - View student employment opportunities.
- Course Evals - Evaluate your professor at the end of the semester.
- EAB Navigate - Make appointments with your adviser to discuss your academic path.
- V OneCard - Produces ID cards for identification, dining, payments, transportation, events & activities, printing and health services.
- Library - Provides students with access to books, articles, course materials, study spaces, research assistance, and technology resources.
- Gartner - Provides students, faculty, and staff with free access to premium research and insights.
- Orientation - View your schedule, explore campus life, check in to events, and connect with your Vaquero community.
- mySAS - Portal for all SAS students to submit documentation, test requests, and alternate format requests.
- JobX - A platform for students and non-students to find part-time jobs, apply, and complete hiring.
- LiquidFiles - A secure file transfer service sued by students, faculty, and staff and receive
- UTRGV Support Center - Click on Information Technology to search our client portal for knowledge base articles and to submit technology issues and service requests.
- - vPrint- Print document anywhere on campus (500 printing credits per semester).
- - Major Explorer- Undecided? Take evaluations to navigate the possible major choices.
- - vSoftware- Download Microsoft Windows for FREE and keep the license after you graduate.
IT Support Center
Ask Wally! - Wally, the IT Chat bot will help you navigate the IT Support Center website with ease to find the information you need quickly & easily.
Search the Client Portal - Type for a topic or keyword for the issue you are experiencing
Knowledge Base - Search a large number of self help articles.
Something Broken? - Submit an incident report when something is not working.
Get Access - Request access to technology resources on campus.
Request Service - Submit a request to for technology installations
Did you know that through Microsoft 365 you can collaborate with your fellow students?
Download Microsoft 365 to your mobile device(s). Get things done virtually everywhere.
- Install Microsoft 365 Apps - Download the entire suite to your computer on up to 5 devices.
- Outlook- Official UTRGV email account with 50 GB of storage.
- OneDrive- Create, save, and edit documents online.
- Teams- Collaborate with peers using Instant Messaging (IM), multi voice and video calls, online meeting and presentation and screen sharing. Conversations, files, and tools in one place.
Microsoft Copilot
A new way to work with an Artificial Intelligence (AI) tool
Log in with UTRGV Credentials for Protected Mode
- https://copilot.microsoft.com/
- Microsoft Edge Web Browser
- Microsoft Windows 11
Microsoft 365 Copilot Chat and intelligent agents are now integrated into Word, Excel, PowerPoint, Outlook, and OneNote for all students, faculty, and staff. Learn More
Microsoft Teams
A Unified Communication Platform
Use Microsoft Teams to enhance communication and collaboration in departments, service units, and projects.
- Schedule Outlook Online Meetings
- Video Conferences and Live Events Platform
- Team Activity Message Feed / Group Chats
- Instant Messages
- Online Phone Video Chats
- Online Files Storage (SharePoint)
- Document Sharing and Collaboration
Join UTRGV Tech Ambassador Group on Microsoft Teams
As a UTRGV Tech Ambassador, you'll play a critical role in helping facilitate UTRGV's transition to new technologies. You will:
- Learn how to use new technologies and train others
- Be informed about upcoming changes and new software
- Experience new application features before the rest of the university community
- Provide feedback to our developers and technology administrators
You can invite others to join too!