Student Guide to Technology Resources at UTRGV Quick Start Guide

Introduction to IT Services and Support

Resources for Working Remotely

myUTRGV Student Portal

  • Register for classes.
  • Check status of financial aid, grants, scholarships and award status.
  • Check your UTRGV email for important information from professors and peers.

Self-Service Identity Management

Activate your UTRGV account!

Get help when you need it! The Self-Service Identify Management Portal is available 24/7 Online

Secure Your UTRGV Student Account

IMPORTANT! When you change phones, keep the same phone number and alternate email to avoid losing the ability to verify login from off campus.

Student Applications

  • ASSIST- Access your grades, transcript, course, financial aid and your student bill.
  • Office 365- Access the Microsoft suite online and contact your peers and professors.
  • Blackboard- Access class notes, assignments, assessments, grades, class lectures, discussion rooms, chat sessions, and more!
  • V Link- Get connected with on campus events by networking with your peers.
  • Engagement Zone- Engage in your community by accessing volunteer opportunities with local organizations.
  • vPrint- Print document anywhere on campus (500 printing credits per semester).
  • Handshake- View student employment opportunities.
  • Housing- Apply and view on campus housing opportunities.
  • Major Explorer- Undecided? Take evaluations to navigate the possible major choices.
  • Course Evals- Evaluate your professor at the end of the semester.
  • vSoftware- Download Microsoft Windows for FREE and keep the license after you graduate.
  • EAB Campus- Make appointments with your adviser to discuss your academic path.
  • UTRGV Support Center - Click on Information Technology to search our client portal for knowledge base articles and to submit technology issues and service requests.

IT Support Center

Ask Wally! - Wally, the IT Chat bot will help you navigate the IT Support Center website with ease to find the information you need quickly & easily.

Search the Client Portal - Type for a topic or keyword for the issue you are experiencing

Knowledge Base - Search a large number of self help articles.

Something Broken? - Submit an incident report when something is not working.

Get Access - Request access to technology resources on campus.

Request Service - Submit a request to for technology installations

Did you know that through Microsoft 365 you can collaborate with your fellow students?

Download Microsoft 365 to your mobile device(s). Get things done virtually everywhere.

  • Install Microsoft 365 Apps - Download the entire suite to your computer on up to 5 devices.
  • Outlook- Official UTRGV email account with 50 GB of storage.
  • OneDrive- Create, save, and edit documents online.
  • Teams- Collaborate with peers using Instant Messaging (IM), multi voice and video calls, online meeting and presentation and screen sharing. Conversations, files, and tools in one place.

Microsoft Copilot

A new way to work with an Artificial Intelligence (AI) tool

Log in with UTRGV Credentials for Protected Mode

  • https://copilot.microsoft.com/
  • Microsoft Edge Web Browser
  • Microsoft Windows 11

Microsoft Teams

A Unified Communication Platform

Use Microsoft Teams to enhance communication and collaboration in departments, service units, and projects.

  • Schedule Outlook Online Meetings
  • Video Conferences and Live Events Platform
  • Team Activity Message Feed / Group Chats
  • Instant Messages
  • Online Phone Video Chats
  • Online Files Storage (SharePoint)
  • Document Sharing and Collaboration

Join UTRGV Tech Ambassador Group on Microsoft Teams

As a UTRGV Tech Ambassador, you'll play a critical role in helping facilitate UTRGV's transition to new technologies. You will:

  • Learn how to use new technologies and train others
  • Be informed about upcoming changes and new software
  • Experience new application features before the rest of the university community
  • Provide feedback to our developers and technology administrators

You can invite others to join too!

UTRGV Backgrounds

Zoom Online Conferencing

Online video conferencing application that makes it easy to attend classes, webinars, and meetings.

Zoom UTRGV Backgrounds

Adobe Creative Cloud

A collection of creative applications, services, and software used for graphic design, video editing, web development, photography. Adobe provides step-by-step tutorials on their most popular software such as Photoshop, Lightroom, Illustrator, and InDesign.

UTRGV Computer Labs

Access a variety of software, applications, and computing resources for educational and research purposes.

Eduroam WIFI

Connect your devices at any UTRGV campus with your UTRGV email and password.

vLabs

Virtual Labs (vLabs) allows for you to connect to a virtual campus computer lab through an Internet connection from anywhere.

Stay updated on UTRGV news and announcements with UTRGV Messenger.

Bulletins are sent daily to your UTRGV email.

vCast (TV Network Monitors)

vCast broadcasts ads and announcements. Look up to view them across campus.

Access campus information, weekly schedules, campus events and MORE!

Training Services

View available training session dates, times, and locations offered by multiple UTRGV departments.

Questions?

Visit our IT Support Center for more information on our support and services.

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