Christopher Bland • PRODUCT DESIGNer • USER EXPERIENCE DESIGNer • RESEARCHer •

design without research is like getting into a taxi and just saying, "drive."

I'm a creative senior/lead product designer with a passion to deliver evidence based outcomes for users. Over 15 years UX experience, currently working in a leading global automotive data software company.

key skills

User experience design

Interaction design

Human computer interaction

Wire framing

Prototyping

Affinity mapping

Interviewing

User experience research

Information architecture

Product design

Customer experience

Agile methodologies

Design thinking

User interface design

User personas

Design systems

Collaboration

Mentoring

Agile workshops

Usability metrics

Measuring Success

Figma

Adobe CS

Sketch

Miro

Google analytics

Hotjar

JIRA

projects

JATO NEWS

KEY SKILLS USED

User research interviews

Affinity mapping

User journey

Problem solving

Usability studies

Wire framing

Agile working

Prototyping

Product design

OUTCOMES ACHIEVED

Increased user engagement by 15% in 6 months (measured in Google Analytics)

Increased happiness in users (measured through interviews and qualitative insights)

Reduced time on task (measured by usability studies and user interviews)

REQUEST APPLICATION FOR SCIENTISTS

KEY SKILLS USED

User research interviews

User experience research

Wire framing

Prototyping

Affinity mapping

Agile methodologies

Design thinking

User interface design

Collaboration

Design systems

Agile workshops

Measuring success

OUTCOMES ACHIEVED

Increased usability from 51% to 72% (measured by SUS survey sent out to 20 users)

Increased happiness and satisfaction (measured by user interviews before and after development of new application)

GLASS'S GUIDE CAR VALUATION APP

KEY SKILLS USED

Product design

User Experience research

Focus groups

Human Computer Interaction

Wire Framing, Prototyping

Affinity Mapping

Customer Experience

Agile Methodologies

Design Thinking

User Interface Design

Mobile first thinking

Apple Android design

User Personas

Adobe CS

Sketch

Design Systems

Collaboration

Mentoring

Measuring Success

OUTCOMES ACHIEVED

Aligned with Business decision to 'sunset' printed products

Used customer and user research to correctly identify new ways of offering more than just 'Print' for users

Implemented measurement tools to allow internal stakeholders to measure certain aspects of the applications

Worked with various channels in the organisation to help them understand how User Experience could add insight and measure key user interactions

Thank you

CHRISTOPHER BLAND 2024