Hoarding Case Manager

Job Description

The goal of case management services is to help clients become aware they have indicators of hoarding disorder and provide them with a plan to successfully address all the life problems that come with the disorder. Catholic Charities’ Hoarding Intervention and Treatment Program is the only program of its kind in the nation, offering a comprehensive, holistic approach to addressing hoarding disorder. This innovative program provides support by combining case management, in-home coaching, therapy, and community collaboration to improve clients' lives. We empower individuals to regain control of their living spaces, lives, and finally address the root causes of their hoarding.

As a Hoarding Case Manager, you will provide compassionate care and support to clients by addressing hoarding disorder. Give support to clients by collaborating with home coaches and therapists to perform a comprehensive assessment, including providing harm reduction along with assessing all six of the hoarding attributes and developing action plans for each. You will also be educating the community on hoarding disorder and providing solutions to this complex disorder.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or related field
• Two years of experience in the field, internship or volunteer work
• Valid driver's license, reliable transportation, and vehicle insurance (liability coverage: $100,000/person and $300,000/accident)

Office Locations

• Milwaukee

Why Catholic Charities?

• Join a staff of kind and compassionate individuals who want to make a difference in people's lives
• Collaboration with home coaches and therapists to develop care plans
• Freedom to work independently and with a team
• Help clients achieve their long-term and sustainable goals
• This role offers a rare opportunity to contribute to a groundbreaking program that addresses hoarding disorder with compassion, expertise, and community support

Agency Culture

The dignity of every person is at the heart of Catholic Charities’ mission. Each person has intrinsic worth and deserves care and respect. With a responsibility for the common good, we strive to empower the most vulnerable, and help reduce the effects of poverty through quality, compassionate, and effective human services.

We provide strength-based and evidence-based social service programs to anyone in need regardless of race, religion, country of origin, physical and intellectual ability, or financial circumstances. Each year, we impact the lives of over 52,000 women, men, and children.

Learn More About Our Program

Meet Carla Alejo, Director of Hoarding Intervention & Treatment

"We listen to our client's stories and life experiences. While we are supporting them, they are teaching us. It's important to remember that loved ones with hoarding disorders are suffering a much deeper emotional experience than we can see on the surface."

We have recognized an unmet need of assistance for those facing the Hoarding Disorder in southeastern Wisconsin. Our goal is to shape the community's response to hoarding. Catholic Charities has developed a holistic model of intervention for improving the lives of individuals with the Hoarding Disorder.

Through years of experience, we have created a logic model to work with those who have Hoarding Disorder. This is a coordinated plan of intervention that maximizes resources to achieve the best result to reduce the hoarding, benefit the household directly affected by hoarding, and assist those affected by the problem while being cost effective in the long-term.

The program uses a team approach. This starts assigning a Case Manager, Home Coach and Therapist that perform a comprehensive assessment at the person’s or family's residence. The initial assessment includes screening for imminent harm to self or others along with assessing all 6 of the hoarding attributes (personal safety, physical health, social health, financial wellbeing, environment, and mental health), followed up with action plans for each one.

Our Impact

Impact Story: Beth's Hopeful Future

One year ago, Beth and her mother turned a new page in their lives. As a loving primary caregiver to her mother, Beth worried deeply about the move from their family home. For many years, Beth suffered with the weight of sadness and depression on her shoulders: she showed signs of Hoarding Disorder.

With Beth's mother living safely in a skilled nursing facility, and Beth established in her new home, she sought help from Catholic Charities Hoarding Intervention and Treatment Program. Her goal is to maintain safety and useful spaces in her new home. Brittney, her home coach, is there for her every step of the way.

"I'm much happier here," said Beth, "Brittney is very good at keeping me on track." Brittney visits Beth each week to coach her, support her, and empower her. "Beth has been here almost a year, and she's doing great," Brittney said. Beth's new home is safe and functional, and she is feeling relieved and determined to continue her hopeful journey. "I'm keeping a spark of joy," she said.

Become Involved!

Catholic Charities offers a variety of employment, internship, and volunteer opportunities for empathetic individuals who are passionate about empowering others to achieve their long-term goals and looking for a way to make a difference.