Steve Maki Seeking opportunity to CHANGE MY PERSPECTIVE

EXPANDING MY HORIZONS

I am a proud Husband and Father preparing to complete career 1.0 with over 23 years of service in the United States Navy. I am fortunate to have success that spans operations, strategy, analysis, and advisory while being regarded for my leadership and ability to foster an inclusive environment for people to thrive. My experience developing teams and operating in challenging environments makes me poised for continued success during career 2.0 in the Sports Industry.

I am seeking an opportunity to join a team that shares my enthusiasm for facilitating diversity of thought, building authentic relationships, and creating experiences that matter. I bring a strong operations background, creative instincts, and ability to tactfully direct the narrative that will help drive company growth and revenue while providing unparalleled support to consumers and clients.

Knowledge, Skills, and Expertise

Driving Analytics, Strategy, and Advisory for Executive Leaders and Stakeholders:

  • Created a comprehensive crisis-management strategy for headquarters and seven regional operation centers, improving analytical decision-making ability and ensuring continuity of critical systems.
  • Led the integration of a proof-of-concept customer data portal that provides stakeholders with a global dashboard to effectively task and synchronize operations of 40 highly technical teams.
  • Synthesized complex technical information into clear and concise content for executive leaders to support policy engagements and Congressional testimony on programs vital to national security.
  • Reduced average operational downtime by 45% year-over-year through the development and implementation of post-event analysis and an improved information-flow process.

Leadership of Global Cross-Functional Teams:

  • Led the reorganization and operational realignment of over 1000 employees in five disparate locations, remaining on budget and maintaining 100% mission capability.
  • Mitigated 30% growth in customer demand by developing human capital strategies to leverage a limited workforce, effectively meeting the significant increase in operational requirements.
  • Designed an onboarding program and created a curriculum that reduced training time by two months and significantly decreased the turnover rate for in-demand positions.
  • Implemented collaboration strategies during unexpected external circumstances that enhanced existing workstreams and led to a 40% increase in production over previous years.

Influence, Change Management, and Continuous Improvement:

  • Cultivated non-traditional channels to procure and deliver emerging technologies to customers 18 months ahead of typical timelines.
  • Directed the initiation and planning phases of a $15M operations center renovation, including conceptualizing designs and streamlining the source-to-contract process.
  • Co-developed a program with my direct reports to transform culture and facilitate change in Diversity, Equity, and Inclusion, leading to a 30% increase in under-represented groups joining decision-making teams.
  • Negated a 15% budget cut by developing an in-house training program that eliminated travel expenses and utilized specialized equipment procured at no cost.

Professional Experience

United States Navy: Sep 1998 - Present

Aug 2020 - Present: Deputy Chief Operations Officer, National Security Agency, Fort Meade, MD

  • Directly responsible for leadership of over 1000 employees and operations across five locations worldwide. Executed a $12M annual operating budget affecting plans, policy, and new technology development.

Jun 2017 – Aug 2020: Operations Center Director, Fleet Cyber Command, Fort Meade, MD

  • Directly responsible for leading, training, and scheduling teams managing 24/7 operations of worldwide computer networks.

Jun 2014 – Jun 2017: Operations Director, Navy Information Operations Command, Fort Meade, MD

  • Led 125 employees through training, qualification, and execution of high-risk worldwide operations. Executed over 200 assignments on a $1.5M budget and met 100% of customer requirements.

May 2011 – Jun 2014: Executive Assistant/Program Manager, Pentagon, Washington D.C.

  • Directed all front office operations and coordinated competing priorities for a Pentagon Senior Executive. Managed a $4.5M portfolio of emerging technologies to match capabilities with customer requirements.

Aug 2006 – May 2011: Frontline Operational Leadership, Norfolk, VA; Overseas; Fort Meade, MD

  • Led small-unit teams and acted as the direct advisor to the Commanding Officer in all areas of Intelligence onboard one surface ship and three submarines.

Sep 1998 – Jun 2002: Administrative Assistant, Naval Security Group Activity, Fort Gordon, GA

  • Specialized in the execution of personnel security, workforce functions, handling of classified data, and Information Systems. Exceptional performance resulted in admission to the United States Naval Academy.

Additional Experience

May 2015 – Aug 2016: Co-Founder & Director of Operations, Capital Competitions, Washington D.C.

  • Scaled an initial proof-of-concept fitness competition league into three additional markets in under a year.
  • Delivered complete league development packages, consulting, sponsorships, and national partnerships resulting in all leagues reporting profit in season one and a 150% average increase in revenue in season two.

Aug 1999 – May 2002: Fan Experience Ambassador, Augusta Lynx (ECHL), Augusta, GA

  • Fully immersed in game-day activities, including on-ice and off-ice promotions.
  • Dressed up in a chicken costume and skated to the “Chicken Dance” during intermission.

Education

Bachelor of Science, Political Science - 2006
Master of Business Administration - 2014
Master of Professional Studies, Sports Industry Management - 2023

HOBBIES AND INTERESTS

Family, fitness, and sports are my true passions. From the ice rink to the ballet studio and the beach to the mountains, I am thankful for the escape these experiences provide. I am grateful for the ability to coach and mentor young athletes to instill a lifelong love of sports and fitness.

Hockey Coach (USA Hockey CEP Level 1)

  • Awarded the Military Outstanding Volunteer Service Medal as a coach and mentor for youth hockey players.
  • Implements the American Development Model and helps youth players develop passion for the game.

CrossFit Level 2 Trainer (CF-L2)

  • Leads functional fitness group classes and provides private training for adults and kids of all ages.
  • Designed a fitness program for kids ages 5-13 to teach safe, functional movement and a love for fitness.