No need to pay for this yourself...
Get up to $300 in emergency services coverage for each of your vehicles.
Our Roadside Assistance program offers flexibility in your coverage and options for which service provider you prefer.
1) You have a choice in coverage levels.
For each vehicle that needs coverage, you may select a coverage limit. You can pick from $100, $200, or $300 in coverage limits per vehicle. (motorhomes/trailers may select higher limits)
Adding coverage is easy. Add coverage or update your limits via our website or mobile app!
2) No network of “preferred providers.”
You may select whichever towing/service shop you prefer with no restrictions.
3) Getting reimbursed is easy!
You’ll pay your service provider up front, but getting reimbursed is a breeze! Log into our mobile app or psmic.com to get reimbursed faster than ever. Upload a copy of your receipt, and choose to receive a check in the mail or direct deposit.
You may be reimbursed for:
- Towing
- Delivery of fluids such as fuel, oil, or water
- Service to the battery
- Changing or inflating flat tires
- Unlocking vehicle doors
WHAT ISN’T COVERED?
This does not cover the cost of any fluids or parts, work performed at a repair facility, loaner car expenses, or a subsequent tow for the same disabled vehicle.
QUESTIONS?
Your Independent Agent is always your best resource for questions about your policy and coverages.
Why Choose Pioneer?
We Know Michigan.
There's comfort in knowing Pioneer has been a Michigan based company for over a century. At Pioneer, our employees live and work in Michigan - just like you. And because we are a local company, we know how to properly insure our neighbors. We challenge ourselves to be disciplined as a company to ensure stable pricing for our policyholders - and when you need us most we settle claims promptly and fairly. As we only do business in Michigan, by choosing Pioneer, you will receive a competitive insurance product while investing your hard-earned money in Michigan's economy.
High Standards. High marks.
Our reputation speaks volumes. A.M. Best Company rates Pioneer "A+ Superior" in its ability to meet policyholder obligations. Our high customer service standards are reflected in our 95% claims satisfaction rating.
Our Network is Trusted.
We attribute our successes to our partnerships with our network of Independent Insurance Agents. We carefully select these trusted advisors who are not only your local insurance resource, they are in your community and understand your specific needs.
Relationships make a difference in any business. But at Pioneer, they make the difference.
Looking Ahead.
We are always focused on our policyholders and concern ourselves with industry trends to anticipate what is on the horizon. In doing this we can fine-tune our product to fit policyholder needs and provide our best product. We have a strong financial position and forward-thinking approach which makes us poised and ready to continue Insuring Michigan for the next 100 years.
Check out our Mobile App!
Please refer to the Roadside Assistance Endorsement for complete coverage and limitations. This brochure does not supersede endorsement language. Always read your full policy carefully and ask your Independent Insurance Agent if you have specific questions.
Learn more about auto insurance with Pioneer State Mutual.