One Stop Enrollment Center Rowdy Talk, November Edition, 2024

ONE STOP ENROLLMENT Students Served October 2024:

Walk- in: 1,665

Emailed Answered: 2,561

Called Answered: 6,787

Total student Served: 11,013

Fall 2024 Academic Calendar

Please check the academic calendar for important dates for all terms.

Below are important dates for the 16-Week Term: August 26 – December 13, 2024

Below are important dates for the SECOND 8-Week Term: October 21 – December 13

UTSA One Stop Enrollment Center

The One Stop Enrollment Center assists with all questions related to financial aid, undergraduate admissions and registration. Whether it’s in-person, online or over the phone, our One Stop counselors are here to help and can be reached in whatever way is most convenient for you.

*Please note that wait time at our office by phone or in-person can be a long wait during this time of year as we begin the Fall 2024 semester, so please be patient with us.*

Normal Hours of Operation Monday-Friday
  • Walk-ins: 8:30am-4:00pm
  • Phones: 8:30am - 4:30pm
Location
  • Main Campus Location: John Peace Library (JPL 110)- One UTSA Circle, San Antonio, TX 78249
  • Downtown Campus Location: Frio Street Building (FS) 2.400- 501 W. Cesar Chavez Blvd., San Antonio, TX 78207

We will be Closed November 28th- 29th for Thanksgiving Break!

UTSA DAY October 26, 2024 was a Sucess!

2025–26 FAFSA® Form Coming Soon

The 2025–26 Free Application for Federal Student Aid (FAFSA®) form will be available to the public on or before Dec. 1, 2024.

How To Prepare for the 2025–26 FAFSA® Form Here are some ways you can get ready:
  • Create a StudentAid.gov account (if you don’t already have one).
  • Learn about the documents you may need to fill out the FAFSA form.
  • Determine your dependency status and whether your parent(s) or spouse will be required to contribute information on your FAFSA form.
  • If you’re a dependent student, use the Who’s My FAFSA Parent? wizard to identify which parent(s) will be a required contributor on your form.

The Department of Education will email students (and parents of dependent students) who applied on the 2024–25 form, reminding them to apply for 2025–26. To ensure you receive updates, log in to your StudentAid.gov account and confirm we have your current email address.

UTSA Financial Sucess

The Financial Success team helps students reduce financial stressors by providing them with comprehensive resources to manage both their personal and educational finances. We provide one-on-one counseling to equip students to become financially successful while in college and beyond.

Our Services:

  • Financial aid application assistance
  • Building budget, saving, and spending plans
  • Peer mentorship
  • Events and more!

UTSA Financial Sucess Events

  • UTSA Financial Success Virtual Presentation- How to complete the FAFSA 2025-2026- November 7th, 2024 @ 5pm-6pm-Online
  • Credit Score & Future of Your Money- November 8th, 2024 @11am-12pm- Location SU 2.01.20- Oak
  • Understanding Your Student Loans & Repayment: November 21, 2024 @1pm to 2pm- Online
  • UTSA Financial Success Virtual Presentation- How to complete the FAFSA 2025-2026: November 21, 2024 @5pm to 6pm- Online

FINANCIAL AID FAQ's

Complete your application today at https://studentaid.gov/h/apply-for-aid/fafsa

  • When will the FAFSA 2025-2026 application be available? FAFSA 2025-2026 application will be available on December 1, 2024.
  • When will I receive my refund? If you have direct deposit set up, you will be seeing the refund within 2-3 business days and if it's not set up than you will receive a check in the mail within 1-2 weeks after the financial aid has disbursed into your tuition balance.
  • How to set up direct deposit? Please log on to your myUTSA Account Modern View and follow the steps; Click on the Main Menu (top left) and select “Student Services" Under the Menu: Fiscal Services card, click on the “Sign Up for Direct Deposit” link; Provide Bank Checking Account and Bank Routing number
  • Will we be notified once UTSA has received the FAFSA application? Federal student aid will send student an email when their FAFSA information has been sent to their selected schools and when you can access your FAFSA Submission Summary on StudentAid.gov.
  • How do you invite contributors to the FAFSA application? To invite a contributor to your FAFSA form, you'll need to provide their name, date of birth, Social Security number, and email address.
  • If I was single back in 2022 but I am now married, do I still have to provided Spouse information on the FAFSA application? If you are now married but filed single 2022 tax return, you will be required to provide Spouse information since we are going based on the present information when you are filling out the FAFSA.
  • How does one provided consent on the FAFSA form? The contributor will log in to their account using their FSA ID (username and password), check the information needed for their section on the FAFSA form, and give consent, approval, and a signature.
  • What if FAFSA can't calculated my SAI? If a student, spouse, or parent does not provide consent on the FAFSA, the Student Aid Index (SAI) will not be calculated, and the student will not be eligible for financial aid.

ONE STOP RISING STARS

Employee of the Year: Evelyn Hunt

What goal do you want to accomplish by the end of 2024? "My goal this year is to pay off one of my credit card bills"

What restaurant or cafe place do you recommend people to try out? "I am a really big supporter of small businesses, and I would recommend a nice small Italian Restaurant called Casa Pasta."

What actor would you choose to play you in your biopic? "Actor: Laura San Giacomo."

What's your go to movie snack? "Movie Snack: popcorn and Dr. Pepper."

What your favorite movie quote? "Movie quote: "Every champion was once a contender who refused to give up" Rocky Balboa"

What is your favorite holiday tradition? "Favorite holiday tradition is to make holiday dinners with family."

Pictured Left to Right: Kim Canady (Senior Assoicate Director), Evelyn Hunt (One Stop Counselor II) and Nancy Ling (Senior Counselor)

Employee of the Month: Marissa Luevano

If you could choose one superpower, what would it be? "Healing others (and myself)."

What restaurant or café place do you recommend people to try out? "Nicha's Comida Mexicana"

What is your favorite movie/TV show? "Movie: Midsommar and Show: without a doubt - Bridgerton."

What actor would you choose to play you in your biopic? "Honestly, just cause im in love with her - nicola coughlan"

What movie or show do you keep re-watching? "Bridgerton. I have an unhealthy obsession at the moment."

What is the best advice you haves ever received? "Being kind and gentle is effortless."

Pictured Left to Right: Marissa Luevano (One Stop counselor) and Luis Ramos (Assistant Director One Stop Director)

Student Associate of the Month: Phoebe Champagne

If you could choose one superpower, what would it be? "Teleportion"

What restaurant or café place do you recommend people to try out? "I really like the indy coffee place across the street"

What is your favorite movie/TV show? "La la land or bones and all. absolutely love bones and all"

What actor would you choose to play you in your biopic? "Florence Pugh"

What movie or show do you keep re-watching? "i've been rewatching south park"

What is the best advice you haves ever received? "Everything that can go wrong will go wrong but it's up to us how we handle it "- Murphys Law

Pictured Left to Right: Phoebe Champagne (Student Associate) and Kari Doring (Assistant Director One Stop)

Mental Health Matter

What is Mental Health?

Mental health is a dynamic state of emotional, psychological, and social well-being. College is a time of significant growth and exploration, and it's natural to experience stress during this period. However, it's important to develop healthy coping strategies to manage stress and prevent potential mental and physical health issues.

UTSA offers a variety of resources to support students in navigating and addressing mental health challenges throughout their college journey. These resources can help students maintain their well-being and thrive academically, socially, and emotionally.

In addition, UTSA provides mental health resources for staff and faculty to support their well-being as they navigate the demands of their roles and contribute to a positive campus environment.

Student Resouces
Employee Resouces
Other Resources
  • Local Mental Health Authority
  • Center for Health Care Services (CHCS) 6800 Park Ten Blvd., Suite 200-S, San Antonio, TX 78213, visit their website to find the nearest clinic http://chcsbc.org/locations/
  • CHCS 24-hour Crisis Line: 210-223-7233
  • Family Violence Prevention Services 210-733-8810
  • Rape Crisis Center 210-349-7273
  • National Alliance on Mental Illness (NAMI) 1-800-950-6264
  • National Suicide Prevention Lifeline 1-800-273-8255
  • Texas Department of Family and Protective Service 1-800-252-5400 (Texas Abuse Hotline)
  • Alcohol and Drug Abuse Hotline 1-800-662-4357
  • UTSA Crisis Helpline (UTSA affiliate) 210-458-4140

Student Resources/ Programs

Enhancing Wellbeing Initiative – Task force developing new initiatives to align with the eight dimensions of well-being to promote a more supportive campus environment https://provost.utsa.edu/wellbeing/#_ga=2.101132353.1924018661.1730759110-1059089885.170561137

Campus Services: Campus Services provides resources designed to support university goals and individual success outside the classroom. Our services include parking, UTSA Dining, The Runner, Rowdy Campus Store, UTSACard, vending, and housing facilities.

Student Sucess Center: Student Success includes a network of resources, programs, and services designed to help students succeed at UTSA and beyond. https://www.utsa.edu/studentsuccess/ 

University Career Center: Career center assist student with preparation for interviews, practice interviewing, job search, resume review, professional headshot, networking events, Job fairs..... https://careercenter.utsa.edu/

Meditation Room/Space: Located on the second floor of the H-E-B Student Union(HSU 2.211A)

Food Pantry: The Roadrunner Pantry is a community-supplied food pantry that is open to all students in need. You only need to bring your UTSA ID card with you. Students needing emergency assistance during non-operating hours can arrange for a food kit pick up by emailing RoadrunnerPantry@utsa.edu.

  • Roadrunner Pantry- Main Campus: Located in the Student Union (SU) 1.04.06 (next to the UPS Store)
  • Whataburger Resource Room- Downtown Campus: Located in the Durango Building (DB) 1.306
  • For information on hours of operation visit https://www.utsa.edu/studentunion/pantry/

CAMPUS SAFETY ESCORTS AVAILABLE AT UTSA: Employees at the Downtown and Southwest campuses can call upon safety escorts from Centro San Antonio weekdays from 8 a.m. to 5 p.m. UTSAPD also offers on-demand campus safety escorts by police officers and security guards 24/7 on all campuses. Call 210-224-7747 to request a Centro safety escort for downtown locations. Call 210-458-4242 to request a UTSAPD safety escort on the Main or Downtown campuses.

YOUR FEEDBACK IS IMPORTANT TO US

At our core, we aim to deliver exceptional service and consistently aim for top-notch experiences! Following every interaction, we distribute customer service surveys. Your feedback on our successes and areas for improvement is invaluable to us.

Survery Winner!!

Isabella Lozada

  • Major: Psychology
  • Classification: Senior

One Stop Customer Services Surveys October 2024

"Perfect and accurate responses.... Great work!"- Mukhesh

"Very patient and spoke in a clear voice and explained everything very well."- Alejandro C.

" Very nice and understanding. Calmed my worries and didn't make me feel dumb about my questions". -Sadya Z.

"Very polite and eager to help, walked me through my question and provided a solution."-Brandon E.

" Kudos, to the professionalism and detail information to correctly how to complete enrollment in admission. Thank you"- Tommy S.

"I greatly appreciate everyone’s help today! From checking in to speaking with Evelyn… y'all are so helpful, patient, and professional. Thank you all so very much, you’re greatly appreciated!!!" - Keith H.

"Juan was very polite and professional, and very helpful. He was thorough, taking the time to check sources and explain, and yet he was also very quick and efficient. Give him a pat on the back."- Linda Y.

Newsletter prepared by Kassandra Gomez

Credits:

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