NAVIGATING HOSPITALITY: ETIQUETTE ESSENTIALS Social Intelligence for All

"Manners are a sensitive awareness of the feelings of others. If you have that awareness, you have good manners, no matter what fork you use."

Emily Post

Let's level the playing field

NANOSECOND to make a lasting impression!

Match your perception with the elevator pitch

Now, let's watch!

Eye Contact

Too much, too little??

Entry

Do I stand or do I sit?

As students walk in, they introduce themselves, and they have 15 minutes to present. If possible, the most successful student presentation they have been standing. No rocking back and forth.

Exit

Please and thank you

In life, simple phrases like 'please' and 'thank you' will leave a lasting impression.

Titles

Introduction

Mrs. | Ms. | Miss

Mr. | Mstr.

Dr.

What to wear?

White shirt, dark shirt, CLEAN shirt

Last competition

Do you need high end clothes?

These could be cool, but not for the competition

Dress for Success | Thrift Stores | Talk to local hospitality organizations for donations

Are you ready for the judges?

Navigating the table

Table Setting

What should I do?

Navigating Podcast - Link Below

Timeless blend of social intelligence and etiquette

Write Thank You Notes

Thank you ~ Enjoy Lunch

Prepared by Alison Green, PhD, University of West Florida, Global Management and Hospitality Management

Credits:

Created with images by Clicks For You - "Isolated on white background, football field with painted lines" • wavebreak3 - "Happy african american woman opening door and laughing in sunny house" • Rawpixel.com - "PNG Businessmen shaking hands partnership handshake collaboration." • Warisa - "realistic mockup of a white dress shirt with long sleeves on blue background" • AsikurRahman - "Womens White LongSleeve ButtonDown Formal Shirt Fashion Apparel" • X - "Faded, ripped button-down shirt" • chamillew - "Row of men suit jackets on hangers" • Lori - "a pair of distressed skinny jeans in deep blue folded to emphasize the denimi s texture and details" • Studio Peace - "Cutlery on a black background. Fork, spoon, knife."