Digital welcome system
The Digital Welcome Kiosk - is designed as a next-generation, immersive entry point for employees, visitors, and clients. The project transforms the first touchpoint into a facility into a seamless, interactive experience that integrates IT service systems, visitor management, and corporate branding into a single, ADA-compliant platform.
Immediate Immersive Experience upon entering the building, visitors and employees encounter a branded, interactive kiosk that provides:Dynamic Welcome Screen – Rotating visuals and videos aligned with brand identity set the tone for innovation and professionalism.“You Are Here”
Orientation – An interactive map with wayfinding instantly grounds users in the space, helping them locate meeting rooms, labs, and key offices.One-Touch Visitor Check-In – Guests can sign in manually or generate a unique code, triggering real-time host notifications. This reduces friction and enhances security.Announcements & Alerts – Building updates, events, or emergency alerts appear immediately on screen, ensuring timely communication. Accessibility-First.
Design – ADA compliance, text-to-speech, high-contrast themes, and multilingual support (English, Spanish, French, Japanese) make the experience inclusive from the start.
Technology Service Provider Alignment From a TSP perspective, the kiosk is not just hardware but a system integration hub:Active Directory Integration for employee directory search.Calendar & Room Booking Systems (Outlook/Google) synced directly to the kiosk.Visitor Management APIs/Webhooks for badge/code access.Remote Content Management & Analytics for IT teams to update content, monitor usage, and generate reports.Security & Compliance features built into the ZAMOK Kiosk Suite for enterprise-level management
Why It Matters - The kiosk provides an instant immersive welcome while solving enterprise IT pain points:Reduces bottlenecks at reception.Enhances building security through real-time host alerts.Ensures consistent brand experience.Serves as a centralized communication platform for emergencies, announcements, and events.Demonstrates innovation in visitor and employee experience, aligning with enterprise digital transformation goals.
360 immersive experiences
360 Immersive Experiences initiative creates a catalog of multi-sensory content for the Igloo system, offering tailored demonstrations for visiting customers and guests. Each experience pairs taste and scent activations with 360 visual/audio storytelling to fully engage the five senses. This aligns with the TSP role because the project depends on systems integration, backend management, and technical orchestration to deliver a seamless, scalable platform.
Core Concepts & Experiences - the catalog includes four themed multi-sensory journeys, each blending drinks, scents, visuals, sound, and tactile elements:Root Signal – Earthy, primal, future-forward; bold tea- and chicory-based drink paired with smoky “Ember Code” scent.Equilibrium – Calming and harmonizing; peach/tulsi mocktail with “Breathaura” fragrance mist for parasympathetic reset.Zest Pop – Joyful and playful; sparkling guava-citrus fizz with “Giggle Rush” fragrance for creativity and social openness.Unbound – Defiant and rebellious; chili dragon fruit + coconut fusion drink with “Wild Signal” fragrance disrupting norms.Each concept is engineered to trigger specific emotional arcs, requiring precise coordination of content, sensory delivery, and environmental staging .
Technology & System Requirements - from a TSP perspective, the project emphasizes integration and orchestration across multiple systems: Content Management Igloo system’s backend content bank (numerical cataloging, categorized by taste, scent, or mixed experiences). Remote management and synchronization across tablets and observatory systems. Scent Diffusion Technology Multi-step MAU system: recirculation, timed scent diffusion, warm-up, retraction.Requires strict timing scripts and coordination to align with presentations.Production Pipeline Structured workflow: treatment → script → rehearsal → revisions → pre-production → live performance.Iterative testing ensures timing accuracy between visual, scent, and taste activations.System Assets - Insta360 cameras (capture/recording for Igloo). IoT-enabled scent boxes and diffusers.Integration with audiovisual controls for lighting, soundscapes, and projection.
Operational Benefits - For a Technology Service Provider, the value of this project lies in: Centralized Orchestration – Backend Igloo content library with remote syncing supports scalable demonstrations.System Reliability – Reduces human error via precise scent/taste sequencing and scripted run-throughs. Integration Expertise – Requires knowledge of APIs, AV integration, IoT scent devices, and multi-system synchronization.Enhanced Visitor Engagement – Transforms a standard product demo into an interactive, emotionally resonant experience.Data & Feedback – Real-time audience reactions can be captured and fed into iteration loops for optimization.
In short: This project is not just about creative storytelling—it’s a technical showcase of multi-system integration (content management, scent/taste tech, AV orchestration, and immersive UX design). It demonstrates the TSP’s role in making creativity function reliably at scale, ensuring that immersive brand experiences are delivered seamlessly, securely, and repeatably.
Immersive Experience Video – TSP-Oriented Summary
Core Technical Elements Content Delivery Igloo system for 360° video projection and spatial orientation.Backend content catalog structured for remote management and seamless playback.System Integration Synchronization of scent diffusion (IoT devices), AV lighting, and soundscapes with video playback.Compatibility with external APIs (Active Directory, Outlook/Google calendar, etc.) for scalability in different environments.
User Experience ManagementTouchscreen/timeline controls for presenters.Automated cue sequencing for minimizing manual error. Accessibility features (e.g., ADA compliance, multilingual interface options).
Operational Workflow Pre-Production: Script and storyboard define timing for sensory elements.Rehearsal & Testing: Run-throughs confirm alignment of video playback, scent release, and environmental lighting.
Go-Live Demonstration: Orchestrated delivery of multi-sensory cues to align with emotional arcs of the video.Post-Demo Feedback: Audience responses captured to refine timing, backend configuration, and presentation flow.
Value to TSP Centralized Control – Remote backend management ensures consistent playback across multiple sites.Reliability & Redundancy – Testing and scripted cues reduce risk of mistimed activations.System Scalability – Framework supports modular expansion (adding new experiences, scent/taste libraries).Data-Driven Optimization – Feedback loops allow continuous improvement of the immersive experience.
Customer Engagement Enablement – TSP ensures the creative layer (video + sensory content) functions reliably as a repeatable client-facing asset.
Visual Campaign Commercial – TSP Storytelling Summary
Narrative Arc - The commercial tells the story of how technology transforms a simple brand encounter into a seamless, immersive customer journey. From entry to engagement, the narrative highlights how integrated systems and service reliability shape the audience’s emotional experience.
Beginning (Setup – Discovery & Anticipation) Storytelling: The viewer is introduced to a branded environment, sparking curiosity and emotional connection.TSP Framing: Behind the scenes, this is powered by backend infrastructure — content libraries, secure APIs, and integration with enterprise systems (e.g., calendars, directories, visitor management).
Middle (Engagement – Multi-Sensory Experience) Storytelling: Audiences encounter interactive elements (visuals, sound, scent, taste) woven into a compelling narrative.TSP Framing: The emotional storytelling is enabled by synchronized technology orchestration: IoT triggers (scent diffusion, lighting), AV playback, accessibility features, and real-time user interaction management.
End (Resolution – Connection & Impact) Storytelling: The experience closes with a sense of transformation — viewers leave inspired, connected, and aligned with the brand’s message.TSP Framing: The reliability of system integration, data capture, and remote management ensures the story is repeatable, scalable, and measurable across different environments, making it not just a one-time ad, but an enterprise solution.
Key Takeaways (TSP Lens) Storytelling meets System Integration – Every emotional beat in the campaign is supported by technology that ensures precision, consistency, and scalability.Reliability as Narrative Support – The TSP ensures that the creative story never fails due to technical glitches.Data-Driven Storytelling – Feedback loops and analytics allow the narrative to evolve, making the campaign living storytelling infrastructure.
Video edited by Deedra Gilbert
Personal Branding:
Dynamic communications strategist with expertise spanning Public Relations, Marketing, and Technology, skilled at blending storytelling with system integration to drive brand impact. Experienced in leading multi-channel campaigns, immersive experiences, and enterprise technology rollouts, ensuring seamless execution from creative concept to technical delivery. Adept at translating complex innovations into engaging narratives that strengthen customer relationships, elevate brand presence, and support organizational growth.
Styling:
I take an innovative, human-centered approach to technology—blending creativity with functionality to design solutions that are both immersive and practical. My style emphasizes seamless integration, accessibility, and storytelling, ensuring every tool or system not only works reliably but also enhances engagement and connection. By fusing PR, marketing, and technical expertise, I create experiences that transform complex innovations into intuitive, memorable interactions.
originality
My imagination fuels bold, original ideas that break convention and inspire fresh perspectives. With a natural ability to see connections others miss, I transform creativity into distinctive solutions that leave a lasting impact.
Credits:
Created with images by ponsulak - "detail of Video camera viewfinder,film production crew,behind the scenes background." • Viorel Sima - "rustic picture with fresh asparagus on top of chopping board" • Ivanesia - "A vibrant explosion of colors radiating from a central point, showcasing dynamic paint splashes."