Learn more about the Philippines, the top global BPO destination with millions employed in the IT-BPO industry.
Highly Skilled English-speaking Workforce
- Large pool of skilled, English-speaking professionals, crucial for effective communication
- Among the most English-proficient counties in Asia with 97% literacy rate
- Ranked 2nd in Asia with High English Proficiency Index Score of 570 (EF EPI Ranking 2024)
Large & Diversified Talent Pool
- ~850,000 higher education graduates each year
- ~2,000+ Higher Education Institutions (HEIs)
- IT-BPM companies promote equal and inclusive employment opportunities
Global Center of Excellence
- Strong Investments in the workforce to foster complex transaction and work types
- Mature Omnichannel skills with a dynamic Filipino workforce
- Transformative solutions, powered by insightful consulting
- Established COE at large scale GBS center & capability
- Innovation, Transformation and Technology Center of Excellence
- TP Clinical Academy launched to provide world class clinical experts and medical professionals
Scalable and Flexible Workforce
- Offers scalability and flexibility with its large talent pool and well-established outsourcing industry
- Can easily adjust staffing levels and ensure seamless support during peak season or business growth.
Strong BPO Infrastructure and Expertise
- The Philippines is the world’s leading outsourcing hub
- Robust BPO industry and extensive experience in managing customers for global brands
- Modern Infrastructure & networks
Cost-effective Solutions
- Operational savings of up to 70% compared to US and Europe, while maintaining high quality customer support services with minimal disruption
- Fully integrated business model providing business insights and giving back to the broader client ecosystem
TP Philippines
TP Philippines Advantages
With 29 years of experience delivering World-Class CX
Has a diverse and deep set of capabilities supporting 150 client partners, across 12+ industries.
Mature scalable Center of Excellence for GBS delivery
A strategic partner to the world’s largest companies in a wide variety of industries
Dynamic and Involved Diversity & Inclusion Community
A people company that delivered over $1M CSR activities across various communities
Eco-friendly oriented infrastructure with 70% renewable energy consumption & 60% carbon footprint reduction