French/Spanish > English
Australian & New Zealand certified translations
by Indigo Blue
NAATI Certified Practitioner no. CPN5TA07O
NAATI advanced translator no. 18485
NZSTI translator no. 1398
oceaniatranslations@gmail.com
Frequently Asked Questions
Do you need to see/stamp my original document?
No, I do not. All translations can be done by email without us meeting in person. This is standard practice in Australia & New Zealand.
In that case, what will my certified translation look like?
You will receive an electronic copy (pdf) of your translation, certified with my official NAATI or NZSTI stamp on all pages.
How can I be sure an electronic translation will be accepted?
NAATI now issues us with a digital stamp and QR code every day. This QR code changes every single day! This is to stop the fraudulent use of our credentials.
In addition to my NAATI or NZSTI stamp, I include a declaration as to the accuracy of the translation. This is required by the Department of Home Affairs. I am also certifying that I am translating from an electronic copy. I include a copy of your original source document at the end of my translation as well.
How should I print the translation?
Print the translation in colour if you need to, as my signature and declaration are in blue. The new NAATI digital stamp is in black and green. If the translation turns out to be on one page only, print the declaration on the reverse side.
Can I get a hard copy mailed to me?
I do not mail paper copies of translations. With the new NAATI digital stamp and QR code, as well as the fact that most translations are submitted online these days, original paper copies (so-called 'hard' copies) are not usually necessary these days.
Having said that... sometimes a hard copy with the translator's signature and inked stamp is necessary (divorce courts, for example), so, it is up to you, the client, to ensure that the Authority to which you are applying accepts digital translations.
With regard to a driver's licence, though, is it necessary to have your original translation of my licence?
No, you don't need the original version of my translation because the digital copy that you print out yourself from my email is valid with all Australian authorities (police etc.) and also the car rental agencies. However, even though an original translation is not required, bear in mind that you must keep your French or Spanish-language licence on you at all times.
What if I need the translation super-urgently?
This may be possible - and with standard documents like birth certificates, driving licences etc. - in as little as one hour! There is an additional fee for this quick turnaround service.
What forms of payment do you accept?
- Within Australia or NZ: Bank Transfer is preferred
- Outside of Australia or NZ: Credit cards or PayPal
When will you start my translation?
This depends on my pending work, however, I cannot start on your translations until proof of payment is received. A timeframe for the estimated delivery of your translation was given to you in your email Quote. However, if you do not hire me within a reasonable time of my quote - that is, a few hours - other clients may move up the queue and your estimated delivery time will change (take longer).
How will you know that I've paid you?
PayPal and Square (for credit cards) will notify me of your payment straight away. If you are paying by bank transfer, because it takes 2 working days to appear in my account, please kindly email me a screenshot of the transfer and I will get to work on your documents.
Any electronic translation not bearing a sworn declaration and which does not include specific details from the original document WILL NOT be accepted by the Australian/NZ Authorities. I adhere to the Australian/NZSTI Interpreters & Translators' Code of Ethics. All information is kept in the strictest confidence.
Do you have more questions? Message me via Facebook.
What now?
If you agree to the quote you've been given, and all your questions have been answered, please click on the below 'Ready to Hire' button to see my bank account details, to pay by Paypal.Me, or if you prefer paying by credit card, simply reply to your email and request a credit card invoice.
I look forward to being of service.