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Content Hub: Account Setup

Follow the steps below to utilize your Adobe® Account to access Content Hub

Setting up your account

Step 1:

You will receive an email from message@adobe.com to add Content Hub access to your Adobe account – using the registered email you have used for your Our Promise Growth Program site access. Click “Get Started”

Step 2:

A browser window will open to the Adobe Login Screen. Enter your existing Adobe username and password and click "Continue".

Step 3:

Select Company or School Account

Your Adobe Account now has access to Content Hub

You will be directed to a page similar to this, you can CLOSE THIS WINDOW.

If you would like to immediately access the Content Hub, please click the link HERE.

Navigating your accountS

Since you have an existing Adobe Account, you can use your existing login credentials to access your Adobe products and Content Hub, no need to create a separate account.

You may see this screen pop up

Because your Adobe Account is linked to both your existing account and ours, you could see a message that you don't have access to the application when accessing Content Hub through the Our Promise Growth Program site.

NOTE: You do have access but will need to follow the steps below to navigate in Adobe.

Navigating Multiple Sessions

Because your Adobe Account may already be active in another browser session, you could see a message that you don't have access to the application when accessing Content Hub through the Our Promise Growth Program site.

Step 1:

If this occurs, log out of your Account and log back in, selecting “Company or School” Account on the “Select an account” login screen.

Step 2:

This will log you into the Adobe portal where you can click Experience Manager Assets Content Hub to access the full asset library.

Navigating Single Sign-On

If you are setup with Single Sign-on with your current Adobe Account, you may also encounter the “no access” notification. This is a simple toggle between organizations in the upper right corner.

Step 1:

Click on your user icon in the upper right corner and select “Organization”

Step 2:

In the pop-up, select “US Serta Simmons Bedding”

Step 3:

You will now be logged into the Content Hub instance. Click "Experience Manager Assets Content Hub" to access the full asset library or return to ourpromisegrowth.com to navigate from there.

If you have any questions or difficulty accessing Content Hub, please reach out to us at ourpromisesupport@sertasimmons.com