This guide is designed to provide colleagues with information in relation to student induction. It will also provide you with information and guidance to help you answer student queries and view induction information.
Student Life Information Hub
The Student Life Information Hub is a platform available on Sitefinity for staff and students to access. Students will be able to access the site through the enrolment portal and MyTU. Within this site you can find information from your School and other departments from across the University:
The Information Hubs contains induction timetables, specific school information and central department overviews. A few examples are shown below:
What happens once a student enrols?
Once a student completes enrolment, they should automatically be attached to their induction timetable. This will be shown on their individual TU Timetable and can be accessed via MyTU. However, master copies are available on the Student Life Information Hub should the student be experiencing access issues.
Do you have a student who has missed Induction?
If a student misses induction week they can attend a Late Induction/ Orientation session with the Student Journey team by emailing: studentjourney@tees.ac.uk. They are encouraged to liaise with their Course Leader in order to receive specific key course information. The student should also familiarise themselves with the content of the Student Life Information Hub.
How soon will a student receive funds?
Eligible students can receive support from Student Finance England (SFE) to help towards their tuition fees and living costs while they are at university. For students to find out more about eligibility, what they may be entitled to and how to apply please direct them to the following site:
How students receive their funding:
- Students apply to SFE (Student Finance England) online
- Students receive an entitlement letter detailing how much they will get
- Students enrol at University and start attending their course. The University will automatically send their Confirmation of Attendance to SFE
- The first instalment of the student maintenance loan will be paid into their bank account within 3-5 working days from the University sending Confirmation of Attendance to SFE - maintenance loans are paid in three instalments, one at the beginning of each term
- The tuition fee loan will be paid directly to the University in three instalments
- If students receive a Childcare Grant, the student and their childcare provider need to register with the Childcare Grant Payment Service (CCGPS). SFE will make payments directly to their childcare provider. For more information on how Childcare Grant payments please direct the students to the SFE guidance page
If students have not received their entitlement letter or are having any issues with their student funding please direct them to the Funding Advisers within the Student Life Building, or via studentlife@tees.ac.uk/01642 342277.