The Division of Campus Services welcomes you to Tulane University! Please follow this guide to learn how Campus Services supports student life. Whether it’s changing a lightbulb in your residence hall, providing dining options, pre-ordering textbooks, accessing on-demand transportation, or dropping off dry cleaning, Tulane Campus Services is here to help.
ATMs & Banking
Tulane offers ATM services at two locations on campus. The ground level of the Lavin-Bernick Center has Capital One, Chase, and Liberty Bank ATMs available for use. You'll also find a Horizon Bank ATM next to PJ’s Coffee at Percival Stern Hall.
When Tulane community members need other financial services, they can visit the Financial Spot powered by Liberty Bank in the LBC, Suite 103. At Liberty Bank you will find a team of banking professionals ready to provide financial services and help with your banking needs.
Tulane Bookstore
Located on the first floor of the Lavin-Bernick Center, the Tulane bookstore offers required textbooks and supplies for academic courses, along with reference and general interest books. You can also visit the bookstore for health and beauty products, convenience store items, home and office necessities, and Tulane spirit merchandise.
NTC Undergrad Bundle
The Tulane bookstore's NTC Undergrad Bundle is a course material ordering model that reduces the rental cost of materials for Newcomb-Tulane College undergraduate students. The NTC Undergrad Bundle provides materials for courses by the first day of classes at a flat fee of $350 for full time students (12+ credits) and $188 for part time students (6-11 credits). Bundle scholarships are available through a partnership with the Office of Academic Equity.
NTC undergraduate students will have the opportunity to opt out of automated ordering through the NTC Undergrad Bundle. The opt-out date will be the same date as dropping a class for a full refund that is listed on the university's academic calendar.
Each eligible undergraduate student will be provided with a package of physical books available for pick-up in the bookstore upon arrival to campus. All digital materials and keys will be delivered directly to Canvas, the university's learning management system. For more information, check out the course materials web page: campusservices.tulane.edu/bookstore/course-materials
Dining Services
Dining services will be provided by Tulane Hospitality, starting Fall 2024. Tulane Hospitality offers a variety of dining options for the downtown and uptown campuses, and the Tulane National Primate Research Center. Dining plans give you access to these dining options. The dining plan is your ticket to the Dining Room at Malkin Sacks Commons, the Lavin-Bernick Center Food Court, and other Tulane dining locations.
All first year and second year students, whether they live on-campus or off-campus, are required to enroll in a dining plan. If you don’t choose a plan, you will be automatically enrolled in the Unlimited plan for on-campus students and the Commuter plan for off-campus students.
A key component of all dining plans is meal swipes, which can be used at the Dining Room at the Malkin Sacks Commons and other designated locations. Students can also use meal swipes to grab food to-go at designated locations.
Dining plan dollars, also known as Wavebuck$, can be used at any of the retail dining options in the LBC food court. They can also be used at the on-campus market. Students can upload more Wavebuck$ to their Splash Card by visiting the dining plan portal.
If at any time you struggle with food insecurity, Tulane Dining Services and the Swipe Out Hunger program are here to help. Students may receive three meal swipes, at no cost, to dine anywhere meal swipes are accepted on Tulane’s campus. Swipes will be added on our next business day after your request. For more information, fill out the Swipe Out Hunger program form.
Do you experience food allergies? Do you have specific dietary needs? Please connect with our dietitian to learn more about dietary resources.
Event Services
Our event management team strategizes, plans, and implements high-impact events and special projects. Event Services works with students and alumni to maximize opportunities to celebrate Tulane University’s accomplishments and generate goodwill for the university.
Planning an event should start early in the process. Event Services recommends students begin the planning process two months before your event date.
When you are planning an event, be sure to reserve your space in the event management system. After you reserve event space in EMS, please register your event in WaveSync.
Please keep these key timelines in mind when planning your event:
- All event spaces need to be reserved in EMS 21 days in advance.
- All events need to be registered in WaveSync 21 days in advance.
If you’ve planned events before, Event Services has made some changes. You can no longer send an IT for event related items such as tables and chairs. Please visit us online for more information.
Facilities Services
Service Wave is the system Facilities Services uses to track, manage, and maintain campus buildings and grounds. Once a ticket is submitted to servicewave.tulane.edu, staff reviews the request and assigns it to the appropriate technician. If a request is unclear or incomplete, they will follow up to get more information.
Emergency Facilities Issues
Do you have an overflowing toilet or sink? Are there bodily fluids in your room or hall? Do you need to report issues with the fire alarms in your building? Call Campus Services IMMEDIATELY at (504) 865-5441. Staff are available 24/7 to handle emergencies. Remember that while all service requests are important, not all services are emergencies. All non-emergency requests should be entered into Service Wave.
Visit the Service Wave Guide: campusservices.tulane.edu/service-wave
Laundry & Dry Cleaning
Every residence hall offers laundry facilities that students may use at no extra cost. The online dashboard shows which machines are available in real-time. It can also be used to report an issue with a machine.
Cleanerama
Tulane partner Cleanerama Cleaners is located on the first floor of Warren Hall in the mail room. With contact-free drop-off/pick-up on the uptown campus, Cleanerama Cleaners offers semester and academic year laundry service packages. Other services include professional dry cleaning, expert clothes repair, and special services for cleaning comforters, quilts, pillows, and sleeping bags. Finally, Cleanerama offers cleaning specials, gift certificates, summer storage, and cleaning packages.
Contact Cleanerama at (504) 496-7962.
Mail Services
You can find Mail Services in Warren Hall. The Mail Services entrance is just off the sidewalk between Warren Hall and Weatherhead Hall.
All shipped and mailed items will be available for pick up at the mail lockers in the Lavin-Bernick Center and at the Diboll Parking Complex, or at the Mail Services pick-up counter at Warren Hall. Mail Services will send an email informing students of package availability and pick-up location, so please stay aware of emails from Mail Services.
Move-In Shipping
Mail Services sends out packets about move-in shipping to residential students in early July. The first six boxes shipped within the designated timeframe will be moved directly into the student's room. Boxes received after the initial six boxes will incur an additional fee. If you want to avoid extra costs, we recommend you ship items from vendors to your home, repack them, and wait until after move-in to ship less crucial items. Also, please follow instructions about the prohibited items shared in your mail packets and through Housing and Resident Life. Instructions on prohibited items ensure your packages are not rejected.
Amazon Lockers
Students can ship packages directly to the Amazon lockers on campus. These items will be available for up to three days in the lockers. When using the Amazon ordering portal, do not input the locker address. Instead, please choose one of the Amazon locker locations at checkout:
- DIBOLL: Located on the south side of Diboll Parking Complex, facing the Aron Residence building.
- STERN: Located under the Percival Stern Hall breezeway, behind PJ's Coffee of New Orleans.
Fed-Ex Office
The Tulane community has full access to the FedEx Office network of services, including an on-site FedEx Office center in the Lavin-Bernick Center. Tulane students, faculty, and staff can use their Splash Card for copy, print, and shipping services.
Using the Mail Services FedEx 2-Ship portal is the easiest way to ship packages from home to a Tulane residence. Students will save an average of 40% when using the 2-Ship Tulane shipping portal. For more information, go to: mailservices.tulane.edu/2-ship
Parking Services
Residential first-year students are not allowed to bring vehicles to Tulane or use campus parking. First-year commuter students can park on campus as long as they purchase a parking permit and register their vehicle first. Second-year, third-year, fourth-year, and graduate students can purchase a campus parking permit. Permits are required Monday through Friday, 8 a.m. to 5:30 p.m., including on academic holidays.
Parking Services can be accessed at both of the Campus Service office locations:
- Uptown: Lavin-Bernick Center, Suite 107
- Downtown: Tidewater Building, Suite 803
Shuttles & Transportation
Tulane University Shuttles and Transportation helps students travel safely and easily to, from, and around our campuses. We provide over 260,000 rides annually to the Tulane community. We offer commuter connections to faculty, staff, and students between the uptown, downtown, and University Square campuses. Tulane TransLōc, an on-demand transit service, is available every night of the week.
Shuttles and Transportation has partnered with the Goldman Center for Student Accessibility and the Office for Campus Accessibility to provide accessible campus transport (ACT). To learn more, visit the Goldman Center in the Howard-Tilton Memorial Library, suite B25.
Shuttles
Tulane Shuttles and Transportation operates fixed shuttle lines that connect students to campuses and Tulane facilities. These shuttles are free to students — just show your Splash Card!
For shuttle schedules, visit the Shuttles: Fixed Lines webpage.
When airport shuttles for students are available, information will be posted at shuttles.tulane.edu/airport-shuttles.
TransLōc On-Demand
TransLōc is an on-demand transit service available across designated uptown and downtown campus areas. You can download the TransLōc On Demand app or request a ride online at ondemand.transloc.com.
Bikes
Bicycles are allowed on campus walkways and sidewalks, so students must be careful and yield to pedestrians at all times. Please obey all state and local laws/ordinances.
All bicycles parked on campus must be registered with the Tulane University Police Department. Once a bike is registered, bike permits can be picked up at the Campus Services office in the Lavin-Bernick Center (LBC), Suite 107.
Public Transit & Jazzy Passes
Sometimes public transportation is the convenient way to get around the city. Tokens and 1-day, 3-day, and 31-day Jazzy passes for New Orleans Regional Transit Authority (RTA) city buses and street cars are available for sale in the Campus Services office, Lavin-Bernick Center, Suite 107. The RTA-run Le Pass app is also available for download, which can be used to plan your trip or purchase a ticket.
Car Rentals
Tulane University partners with Avis/Budget and Enterprise Rent-A-Car to provide discounted rates on personal car rentals for the university community.
Students 18 years and older can rent vehicles with a valid driver’s license, proof of full-coverage car insurance, and a major credit or debit card. Daily and weekly rentals are available.
Splash Card Services
The Tulane Splash Card acts as a university ID and offers students access to their on-campus financial accounts: Splash Cash, Accounts Receivable charging, and dining plans. Additionally, Splash Cards are used to gain entrance to residence halls, academic buildings, and athletic events.
New students should upload their Splash Card photo through the link provided in their email by the deadline given every semester. If you have not received this link, please email us at Splashcard@tulane.edu to request a new link. Students will receive their Splash Card in their check-in packet upon arrival to campus for move in. By uploading a photo as soon as possible, students can ensure that they receive their card at check-in.
Sustainability
The Office of Sustainability collaborates with students, staff, faculty, and community partners to reduce the university’s environmental impact and promote cultures of sustainability. Please read the following resources on how to make your move-in and move-out more sustainable, recycling at Tulane, and more tips.
Green Up Your Move In
Stressed by moving too much stuff? Follow these tips to make your move-in easier and greener.
Some Basics
- Only pack and ship essentials to your dorm.
- Shop at Trash to Treasure for furniture and household items.
- Pack according to the season. Swap seasonal items during school breaks. Pro tip: You won't need clothes for cold weather until November.
- Pack fewer t-shirts. You will get a ton of promotional t-shirts over the academic year.
- Unbox small items at home to reduce your trash and recycling loads on campus arrival.
Items to Pack
- Reusable water bottle and reusable coffee tumbler to avoid disposable plastics.
- Surge protector that you can turn off to conserve electricity.
- Small hand towel to reduce use of disposable paper towels.
What Not to Bring
- Shared items for student rooms. Wait to coordinate when you arrive.
- Microwaves are prohibited to bring on campus because they are already in your residence.
- Mattress toppers. Wait until you arrive to assess the need. Most residence halls have double-sided memory foam mattresses. You can check the descriptions at: housing.tulane.edu/residence-halls
When You Arrive
- Follow move-in recycling instructions. Direction signage will be posted on campus. Staff members can also help you.
- Visit the Trash to Treasure sale. Buy small items to furnish your new room: hangers, organizers, drawers, mirrors, and more.
Green Up Your Move-Out
- Review your summer storage options.
- Donate what you cannot pack.
- Seek out Trash to Treasure and other donation opportunities through the spring semester. New homes can be found for most items to reuse, from laundry detergent to plastic storage bins.
- Volunteer with Trash to Treasure!
Trash to Treasure
Trash to Treasure is a student organization dedicated to reducing waste from our annual move-in and move-out cycles. Gently used items are collected at spring move-out and sold to during fall move-in.
Recycling at Tulane
Paper, plastic bottles (#1 & #2), aluminum cans, and cardboard can all be recycled at Tulane’s uptown and downtown campuses. Styrofoam and plastic bags cannot be recycled on campus.
Residence halls either have a recycling station outside the building or a recycling and garbage room on every floor. Campus Services recommends that students use their room’s recycling bin or their own bag/box to collect recyclables, then bring them to the nearest recycling location and sort them in the proper location. On the uptown campus, paper is collected in a separate container from plastic bottles and aluminum cans. Cardboard, once emptied and flattened, can be placed on the ground next to the recycling station.
Glass recycling is also available, thanks to our partnership with Glass Half Full. Blue bins marked “glass only” provided by Glass Half Full are located at the following residence hall recycling stations.
- Aron
- Butler & Weatherhead
- Décou-Labat
- Greenbaum
- Josephine Louise
- Monroe
- Sharp
When using the glass recycling hubs, please follow these instructions:
- Empty and rinse all containers.
- Place ONLY glass in bins labeled with "glass only."
- Do not overfill the bins.
- Do not place glass on the ground around the bins.
- No bags, lids, corks, trash, or food are allowed in the bins.
How to Practice Sustainability Every Day
We can all do our part to practice sustainability every day in small ways that have big impact. Here are some tips for living sustainably at Tulane.
- Only flush toilet paper when using campus bathrooms. All wipes (even those labeled as "flushable"), tampons, and paper towels clog pipes. Please help keep our campus facilities sustainable and in working order by only flushing toilet paper.
- Carry a reusable water bottle with you, which you can refill at water refill stations across the uptown campus. Locations are labeled on the interactive uptown map.
- Save electricity by turning lights off when you leave the room or use natural daylight.
- Plug personal electronic devices into a surge protector and turn it off when you leave your room.
- Do not cover any air vents in your room with decorations or furniture. Blocking the air flow prevents effective and efficient operation of the ventilation system.
- Use LED lightbulbs on all personal lamps.
- Purchase Energy Star labeled electronics and appliances.
Technology Connection
Located in the Lavin-Bernick Center (LBC) in Suite 104, Technology Connection is a university-owned store that assists the Tulane community with personal and institutional hardware, software, and accessory purchases.
Students can visit Technology Connection to purchase equipment, ask questions, and test products from Apple®, Dell, and other popular brands.
Technology Connection is an authorized service provider for Apple® and Dell, providing warranty and out-of-warranty repairs onsite using original equipment manufacturer parts.
Technology Connection also offers exclusive bundles at educational prices, so contact the store to find out about student bundles before arriving on campus.
Contact Us
Campus Services is here to help. If you have any questions about our services or other university services, feel free to reach out. Email us at campusservices@tulane.edu, or call (504) 865-5441. You can also come visit us in-person; our uptown office is in the Lavin-Bernick Center for University Life, Suite 107, and our downtown office is in the Tidewater, Suite 803.
Please also review our curated list of resources for students, which includes important due dates. We recommend that students bookmark our student resources page.