Well Waters A quarterly newsletter of The Well Outreach

Volume 1 | Number 1 - June, 2025

Welcome to our new newsletter! We say at The Well Outreach that everything we do is both for and through community. In that way, we want this newsletter to represent the life and work of our ministry in the Middle Tennessee community. We are grateful to those who have helped us accomplish so much on behalf of those facing food insecurity, and we are in hopeful obedience to Christ as we continue our mission forward.

Thank you for living into the life of The Well Outreach!

A message from Shelly about the past quarter and our hopes for the quarter ahead.

This past quarter The Well Outreach was blessed to continue our ministry with the support of so many within our community. Here is a look back at the gifts we shared and those we were given.

A Night of Hope

On February 22 we welcomed over 400 guests to Worldwide Stages for our annual Night of Hope gala. This event, which is the first of our three major fundraisers in the year, offered a catered dinner, a live auction and a concert by We The Kingdom.

We The Kingdom was our featured artist.
One of the biggest live auction items was a signed guitar by country music artist Jelly Roll.
Thanks to the generosity of our guests, the event helped The Well Outreach raise $200,000 to help with funding for the first quarter of 2025.

Advancements at The Well Outreach

We are excited to share updates from our Spring Hill and Mount Pleasant food pantries, along with our expanding Jetpack Program.

Pantry Enhancements

Our pantries now feature a refreshed setup and a diverse product mix, including

  • USDA food
  • frozen and refrigerated dairy goods
  • dry goods
  • bread and pastries
  • snacks
  • drinks and
  • fresh produce.
Our pantries offer a healthy variety of foods to our guests.
With a commitment to supporting families in need, we serve approximately 2,000 guests monthly and are experiencing a 10% growth each month.

Mount Pleasant Milestone

This April marked the first anniversary of our Mount Pleasant campus. Under the guidance of Pantry Manager Dawson Gorman and his team, we've successfully established a presence in an area further out on the margins of rural poverty.

Our hydroponics project, "Whatcha Growing?" boasts eight units producing Well Outreach lettuce, a community favorite.

The Mount Pleasant pantry now has eight hydroponic gardens, which continuously produce fresh lettuce that we box and make available at both pantries.

Spring Hill Expansion

Following last year's remodel, our Spring Hill campus now offers a second shopping experience, enabling us to serve up to six guests simultaneously. The Homebound Deliveries program assists 25 guests monthly, thanks to the efforts of Laura, Melinda, Patti, and Paul.

We now have an additional shopping pathway through our Spring Hill pantry.

JetPack Program Growth

Led by director Ann Marie Stern, our Jetpack Program now operates in Mount Pleasant, serving 30 schools and 1,400 students weekly. This year, we've provided 52,000 bags, translating to 210,000 meals for students.

Our Jetpack program serves 1400 students every week through the school year.
We are grateful for the continued support of our community and partners as we strive to make a meaningful impact on the lives of those who are hungry. Together, we are The Well Outreach!

Feed the 5000 Campaign

Through the course of the Easter season, The Well Outreach created and engaged our community in the Feed the 5000 Campaign. We based this outreach on the gospel passage of Matthew 14:17-19 in which Jesus multiplies the loaves and fishes to feed those who had come to see him.

Along with a continuous outreach both online and through email, the campaign was identified across a two-day radiothon on April 14-15, which was aired on 101.7 WKOM and 103.7 WKRM. Over fourteen hours of radio time, with dozens of community guests, our CEO Shelly Sassen gave voice to the ministry of The Well Outreach.

On the first day of the radiothon we broadcast from the studio at Kennedy Broadcasting, and Mayor White of Mount Pleasant was among our guests.
The second day of the radiothon had us doing a remote broadcast live from the Walmart in Spring Hill, where Spring Hill mayor-to-be Matt Fitterer and Will Tenpenny of Edward Jones joined host Paul Goldsmith on air.

Across the full time period of the campaign, we successfully raised over $75,000, making the effort hugely impactful to our capacity to meet the additional financial challenges at the time.

Thank you to all those who offered their voices, resources and support to the Feed the 5000 Campaign!

The Pursuit of Healthy Food

Peeps for my Peeps

Sometimes The Well Outreach receives the weirdest food.

Last year, we received a pallet of pizza sausage, just rolling around in a huge watermelon box. Another time we took in a box of white cheddar Cheez-Its that was practically the size of a car. We call our food rescue run on Wednesdays “What-is-it Wednesday?” due to the wild variety of food that we bring back from one of our food bank partners.

One of the most memorable items we ever received was when six huge pallets of marshmallow peeps were brought in the door to our Spring Hill Pantry. Peeps - the little yellow marshmallow birds or bunnies covered with sticky sugar that are commonly seen at Easter time. They have the nutritional value of a dentist appointment.

Peeps

I looked at those pallets and had a decision to make: can I give these to our families with a clear conscience?

Years ago at The Well Outreach we gave out anything we could find; food was scarce, families were forming crowds at the door and it was a daily scramble just to keep food on the shelves. I remember multiple trips to Aldi in the middle of the day just to have enough food to restock the shelves. A single pallet of food was unthinkable and pallets in the plural was a dream.

But roughly two years ago I remember sensing the winds changing, and I realized that simply giving out whatever food to our families wasn’t enough anymore. We had evolved to a new level of responsible care for our families - not just to give them food, but to make sure the food we gave them was good. And good for them.

At the time I did what any ops person might do - I built a pie chart. Then I studied the percentages of food that we gave out by category.

  • How much processed food did we serve?
  • How much protein?
  • How much produce?
  • Dairy?

I was discouraged to discover that our distribution showed that roughly 75% was processed food, with minimal dairy, produce and protein. Our servings were largely foods with high fat, sugar and sodium content, and I felt a powerful conviction that this wasn’t good enough.

Since that time, we’ve never looked back. The Well Outreach has accepted the responsibility of distributing thousands and thousands of meals to our community, with a core value and a moral obligation to strive to provide our families with not just food, but nutrition.

In early 2023 we found two new local farm partners that support us with farm fresh produce, and for the last eighteen months we’ve had access to a grant that provided great produce from a farm in Bellevue. We then added a local dairy partner and ramped up our grocery rescue, which massively increased the amount of nutritious food we serve to our families.

Last year The Well Outreach launched our hydroponic farming initiative, bringing over 1,000 servings of leafy greens to our families each month. We serve more fresh produce to more families now than ever before. And we’re committed to always improving those numbers. It’s who we are and part of what we believe dignity looks like for our families.

A typical serving to families in 2025 shows that less than 33% of the food we give out is categorically high in sugar, fat or sodium. We’ve accepted that we simply can’t give food-insecure families, often with significant health concerns, nothing but empty calories. They need to be nourished with a full shopping experience that meets their nutritional needs. And on most days now, I think we honor that expectation in a way that should make us all feel proud of our work.

So what happened to the Peeps? Ultimately, we shipped four pallets to another agency and broke down the final two to serve to our own guests. I mean come on, a few Peeps can’t hurt, right?

Donor Testimonial

Janice and Paul Triplett

We are Paul and Janice Triplett, and we have been volunteering at The Well Outreach since the beginning of 2025.

When we heard that special needs adults could help take groceries out to cars, we thought of our friend Brett. As a courtesy clerk, Paul or I help Brett take groceries to the cars, and he now loves volunteering at The Well Outreach. We are so impressed with this ministry.

Both of us have also helped as personal shoppers and in the Welcome Room. Shoppers come in and first meet with a volunteer who asks how they are doing and prays with them. We hear of the hard circumstances people are going through.

We went through a hard financial time when our kids were young, so we can relate, offer prayers for God’s provision and give words of encouragement. Many years later, the Lord has blessed us financially and we are able to give back to ministries like the Well Outreach. It is our privilege to share our time and resources with an organization that acts as the hands and feet of Jesus!

Here is a look at some of our plans for this next quarter at The Well Outreach. Everything we do within our ministry is rooted in community, and we invite you to explore how you can join us!

Run For Hunger

Our fourth annual Run For Hunger will take place on the 4th of July at Summit High School. This is the second fundraiser of the year for us and is a perfect event for the whole family. In fact, it's three events in one!

The event features a timed 5K run, a color foam run and a bicycle/stroller parade.

Get your 4th of July off to a flying start by joining us all the fun, fitness and family time. This year, we are inviting participants to help us by fundraising, and we will have prizes for the top three fundraisers.

So get yourself registered and ready to lace up your shoes to make a difference in the lives of those in our community who are experiencing food insecurity.

Volunteer With Us!

Each week, The Well Outreach serves hundreds of families at our two food pantries. We do this 52 weeks a year with a staff of only 20 people. Know how we do it?

Volunteers!

Each week, between our two food pantries, The Well Outreach has 466 volunteer opportunities! They come with church groups, civic groups, neighborhood groups, schools, businesses and charitable organizations. And they engage in impactful, productive activities of all types while they are helping us. There is something for everyone to do, regardless of age or physical capacity.

Survey Says...

This spring, we surveyed 200 of our regular volunteers and asked them to rate their experience with us across our four pillars:

  1. Clarity - the extent to which their roles and responsibilities are made clear to them
  2. Contribution - the degree to which they feel they have made a difference in their work
  3. Community - the degree to which they feel welcomed and integrated into The Well Outreach community
  4. Celebration - the extent to which they feel valued and appreciated

The chart below shows the results of the survey.

Our volunteers reported an exceptionally high experience in their time with The Well Outreach.

Special Need

We are particularly in need of volunteers at our Mount Pleasant location, which is more than double the size of our Spring Hill pantry and now serves almost as many guests. For more information, please visit the links below.

Nourish & Flourish Campaign

Through the course of May, June and July, we are focusing our fundraising efforts to best support the additional strain many families feel when their children no longer receive the free and reduced cost lunches their schools provide during the academic year.

During the summer months, The Well Outreach recognizes two significant changes in light of children from food-insecure families being out of school:

  • Our two pantries will see as much as a 25% increase in visits.
  • Parents of students who receive meal assistance during the school year will see an increase of $40 per week per student.

Summertime is commonly thought of as a time of warmth and abundance, but for some, it represents a time of increased scarcity. Our Nourish & Flourish campaign works in both recognition and relief of that reality.

Here is a collection of great photos and accounts of the churches, organizations and individuals who gave of themselves to help support our ministry this past quarter.

Gateway Church

Thank you to Gateway Church for sponsoring our May 10 Mobile Food Pantry and Spring Hill High School. They provided the financial underwriting for the 25,000 lbs of food as well as dozens of volunteers who unpacked the food and shared it with the 250 families who we served that day.

Food Lion

A team of regional managers from Food Lion recently served a shift in the Spring Hill food pantry. Some came from as far away as Kentucky and West Tennessee. Stacey is the manager of the Spring Hill Food Lion and they provide food donations every week!

Mars Pet Care

A team from Mars Petcare in Thompson Station recently served a shift at the Spring Hill food pantry. They helped our guests shop, loaded their cars, and processed donations. Mars Petcare supports the Well Outreach in many ways, and we are so grateful for their partnership!

Thompson Station Church

We are profoundly grateful to Thompson's Station Church for their transformative contributions, which have directly impacted hundreds in our community. This includes their generous donation of:

  • 300 Easter Dinners - 150 meals each for our Mount Pleasant and Spring Hill campuses, bringing joy and nourishment to families during the holiday season
  • 450+ Kid Bags ensuring children have access to essential supplies for school and daily needs
  • 2,000 Hygiene Kits promoting health and dignity for individuals and families facing hardship

Logo Brands

Logo Brands is amazing! They sent 48 volunteers to our two food pantries. Not only did they serve our guests and process donations, but they also bagged dog food, food packets, and deep cleaned our Jetpack and conference rooms.

Maury County Senior Center

A group at the Maury County Senior Center helped pack kids treat bags for our food pantries. About 100 bags were packed! They are a huge part of our community, and they love serving.

Southgate Church

Thanks to this delightful group students who joined us at the Mount Pleasant pantry to assist our guests with shopping and to help us stock our shelves.

The Well Outreach exists to be the hands and feet of Jesus by serving those in need through supporting spiritual, emotional and physical growth.

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A quarterly newsletter of The Well Outreach