Higher education IT Onboarding Get started with your Adobe Education Licenses.

Welcome to the IT Admin Onboarding Guide for Higher Education! đź‘‹

This onboarding resource is designed to help you quickly and efficiently set up your institution’s licensing. By following the instructions provided, you’ll ensure a smooth and streamlined license assignment process—getting your users up and running with minimal hassle.

Let’s get started! 🛠️

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Admin Console / License Management / License Assignment / Best Practice / User Management / Adobe Support / Security Center / Useful Links

Step 1

Adobe Admin Console

If you are new to the Adobe Admin Console or move from a VIP Admin Console to the ETLA Admin Console find all relevant informations - here or under useful links.

Adobe Helpx

Browse popular Help Topics in the Adobe Community Forum.

License Management

Product Overview & Assignment Methods

Step 2

License Assignment Methods

(Required for Creative Campus institutions!)

(1) Automatic Assignment Rules

For license quantities intended to cover an entire population, set up automatic assignment to the corresponding group.

By configuring automatic assignment rules, System Administrators can streamline the distribution of Adobe products and services within their organization. These rules ensure that designated users receive immediate access to the appropriate products when they request them through an admin-defined entry point—eliminating the need for manual intervention.

More about Automatic Assignment

(2) Just-in-time License Assignment

For license quantities that are provided upon request or as needed, configure provisioning to automatically assign licenses when a request is made, eliminating the need for IT admin involvement.

More about JIT

Step 3

Best Practices in HED

(1) Domain Enforcement

Prevent users from creating and using personal Adobe ID accounts by restricting organization-owned domains.

Before you begin, ensure the following prerequisites are met to enable domain enforcement:

  • Your organization must have one or more Enterprise or Federated directories with claimed domains configured in the Adobe Admin Console.
  • You must have System Administrator permissions to view and manage domain enforcement settings in the Admin Console.

(2) Quick Login Link Enablement

Quick Logins enable a quick, one-click federated login to Adobe Express. This prevents users from creating personal accounts and makes it simple for your users to access Adobe Express. Below, we have provided some quick guides to add the URL to different locations commonly used in Education.

Learn More

(3) Turn Off Notifications

Turn off user notifications in the Admin Console to maintain control over messaging during the entitlement change period.

Learn More

Step 4

User & Identity Management

More on Identity Management

User Management Options

More on User Management

Expert Sessions & Technical Support

You have two options to get technical support.

1. Expert Sessions

Focused on learning and personalized guidance for using specific features or workflows within Adobe products.

  • Unlimited 30-minute learning sessions with Adobe experts
  • Covers over 100 topics, including new features, best practices, complex tasks, workflows, and more
  • Scheduled phone calls with screen sharing to walk you through advanced tasks
  • Available Monday through Friday by appointment
  • Sessions must be requested at least 24 hours in advance

Technical Support Case

Intended for troubleshooting and resolving specific issues related to Adobe products or technical problems. Example topics may include, but are not limited to:

  • Installation issues
  • Crashing
  • Product features not working
  • Can't access app assets
  • Deployment/user migration issues

Adobe Security

Security Whitepaper

Status Updates & Service Outages

For details about status updates and service outages visit status.adobe.com.

Check Outage News

Security & Trust Centers

Browse our trust center library to get the lates information on security practices, compliance reports, and more on our products and services.

Adobe Trust Center

Useful Links

Adobe Admin Console Basics

License Management

Transitioning from VIP to ETLA Admin Console

Merging VIP and ETLA Admin Consoles is not possible while active contracts exist in both consoles.

Adobe Security

Support