November 2025 Adobe JELA Newsletter
Welcome to the latest edition of the Joint Enterprise License Agreement (JELA) 4 Industry Team Newsletter—your source for updates from Adobe, Dell Federal, and Carahsoft on the DISA Adobe JELA contract for the Department of Defense.
As we move into the new Government Fiscal year, momentum across the program continues to build. From new deployments and Quick Start launches to upcoming events like TechNet Augusta and the Adobe Express Lunch & Learn, there’s a lot to look forward to.
Whether you're looking to stay informed, get involved, or share your own updates, we’re glad you’re here. Interested in receiving future newsletters and event announcements directly or have content recommendations? Email us at jela@adobe.com.
Contract Details: Contract HC108424D0003, Base Year: 30 SEP 2024 - 29 MAR 2025 + (4) 12-month option periods.
Program Updates * Product Updates * Upcoming Events / Webinars *
* Tech Corner * Adobe Blog * Resource Links * Previous Newsletters
Program Updates
Procurement Questions:
- USAF - aflcmc.gbqj.seamls@us.af.mil
- Army - Please check the Adobe page on the Digital Marketplace for detailed instructions. For questions email PL Digital Market Help Desk
- DISA JELA Team: DISA JELA Team: disa.meade.bd.mbx.disa-jela-team@mail.mil
- 4th Estate Agencies or any additional questions regarding payments and quoting can be directed to your agency POC or AdobeJELA@federal.dell.com.
Our industry team is pleased to receive requests from JELA enrollees to coordinate standing sync-ups! Please feel free to email jela@adobe.com if you would like to coordinate with our team.
Product Updates
Adobe MAX 2025 Creative Cloud is here!
Catch the highlights from Adobe MAX (2025):
150+ high-octane sessions from the absolute apex creatives — the ones who make magic out of Photoshop, After Effects detonate, and Premiere Pro sequences hit like a freight train. Grab their best practices & techniques! Lock in workflows that crush every deadline, platform, and mission brief!
End of Support Notifications:
- Adobe Products and Technical Support Periods outside of Creative Cloud available here
- Important Update: CC24 Support Ended After Adobe MAX. With the release of Creative Cloud 26 (CC26) at Adobe MAX, CC24 is now outside the primary support window, and CC25 is the current N‑1 / Long Term Support (LTS) baseline, with support presently planned through October 2026 per Adobe’s public LTS table. Adobe continues to deliver new CC26 major updates in December/January, so we recommend that customers standardize on CC25 or newer where feasible, using older LTS builds only when required by compatibility or accreditation. For the latest supported and LTS versions, always refer to Adobe’s Creative Cloud support policy page and re‑check it before key milestones.
Upcoming Events & Webinars
Upcoming Events:
Click on event links to register
- Dec 3: JELA Lunch and Learn: What’s New from Adobe MAX & GOVMAX 2025
- Dec 1-4: I/ITSEC
- Dec 2-5: Alamo Ace
- Jan 20: JELA Lunch and Learn: From Semper Fi to AI: Critical Thinking Development Through Advanced Adobe Learning Ecosystems
On-Demand Meetings and Webinars:
Bookmark our Adobe JELA Events and Webinar Page to Stay Up to Date and view previously shared webinars.
- Aug 19: Adobe Express
- Sept 9: Adobe Customer Journey Analytics
- Webinar library: Catch up on the latest product training, best practice sharing and thought leadership across Creative Cloud and Document Cloud. The Digital Media library includes access to upcoming live events and on-demand recordings.
- Adobe Creative Cloud Masterclass: Access +90 videos and project files focused on Creative Cloud apps and services
- Adobe XD: Create Experiences through UX/UI Design
- Adobe Acrobat Sign Resource Hub: Get started with Acrobat Sign with tutorials and more on the Acrobat Sign Resource Hub
- Adobe Acrobat Sign IT Implementation Hub: Providing Acrobat Sign IT Admins the resources needed to get your organization up and running with Acrobat Sign
- Adobe Acrobat Resource Hub: Access 60-Second tutorials and more on the Acrobat Resource Hub
Tech Corner
New JELA Video Renewal Guide - For Adobe Administrators and Trusted Agents
This page provides concise yet comprehensive video resources to help you effectively manage your Adobe licenses and software. Whether you need to download license files or understand different licensing options, this portal has everything you need. Click here to visit our new JELA guide!
Featured Event: Adobe IT Roundtable - December
Join this Adobe meeting for the year in review of all things Adobe Admin Console. We'll have the Product team join us to review the updates we've seen and they'll give us a sneak peek into what's coming in 2026.
Details: Tuesday, December 2, 2025, 12:00 PM - 1:00 PM EST. Please register here.
Technical Account Managers
The Technical Account Managers (TAMs), Rafa Pontes-Castro and Chad Palmer, provide support for the JELA contract in collaboration with the CSM and Sales teams. If you have any questions, please do not hesitate to contact us at jelatech@adobe.com.
Support Case Reviews
The Creative Cloud and Acrobat Named Support Engineers (Blake Prowse and Michael Chavez) are eager to conduct Case Reviews with each of the JELA Agencies. This is an opportunity for you to understand and discuss existing Creative Cloud and Acrobat cases and identify trends. To schedule your agencies case reviews, please reach out to jelatech@adobe.com.
Useful Links
Adobe Blog Or Usecase
General Motors Redefines Engagement with Experience Manager Forms
On-brand, interactive digital forms transform the experience for both the internal and external users, driving conversion rates and business outcomes. However, many organizations struggle with the end-to-end process, from embedding forms into their websites to integrating data, especially when scaling. Learn how General Motors conquered these challenges and revolutionized its data capture strategy, resulting in maximized operational efficiencies, smooth internal communications, and an improved user experience. Key takeaways:
- How to leverage Adobe Experience Manager Forms to create interactive forms at scale and manage secure data integrations with an end-to-end solution that prioritizes speed and flexibility
- How to build a roadmap for success with digital forms in your organization
View In-Person On-Demand Session from Adobe Summit
Additional Resources
- Dell Federal website AdobeJELA@federal.dell.com
- Carahsoft Adobe JELA website adobe-jela@carahsoft.com; (877) 99-ADOBE
- Digital Media Elite Support Team
- Adobe Experience League
- Adobe Products and Technical Support Periods
- Adobe Security Bulletins and Advisories *new
- Adobe Security Notifications Registration *new
- Adobe Help Center
- Adobe eLearning website
Enrollees are welcome to submit future content recommendations and feedback to jela@adobe.com.