August 2025 Adobe JELA Newsletter
Welcome to the latest edition of the Joint Enterprise License Agreement (JELA) 4 Industry Team Newsletter—your source for updates from Adobe, Dell Federal, and Carahsoft on the DISA Adobe JELA contract for the Department of Defense.
As we move into August, momentum across the program continues to build. From new deployments and Quick Start launches to upcoming events like TechNet Augusta and the Adobe Express Lunch & Learn, there’s a lot to look forward to.
Whether you're looking to stay informed, get involved, or share your own updates, we’re glad you’re here. Interested in receiving future newsletters and event announcements directly or have content recommendations? Email us at jela@adobe.com.
Contract Details: Contract HC108424D0003, Base Year: 30 SEP 2024 - 29 MAR 2025 + (4) 12-month option periods.
Program Updates * Product Updates * Upcoming Events / Webinars *
* Tech Corner * Adobe Blog * Resource Links * Previous Newsletters
Program Updates
Procurement Questions:
- USAF - aflcmc.gbqj.seamls@us.af.mil
- Army - Please check the Adobe page on the CHESS IT eMart for detailed instructions. For questions email armychess@army.mil
- DISA JELA Team: DISA JELA Team: disa.meade.bd.mbx.disa-jela-team@mail.mil
- 4th Estate Agencies or any additional questions regarding payments and quoting can be directed to your agency POC or AdobeJELA@federal.dell.com.
Our industry team is pleased to receive requests from JELA enrollees to coordinate standing sync-ups! Please feel free to email jela@adobe.com��if you would like to coordinate with our team.
Featured Blog: DISA JELAs Prioritize User Experience and Warfighter Readiness
A new article by David White, DISA Acquisitions, highlights how the Joint Enterprise Licensing Agreement Program Management Office (JELA PMO) is redefining IT acquisition for the Department of Defense - putting user experience on equal footing with cost efficiency to better equip Warfighters and mission partners.
The Four Pillars of the JELA Strategy
💠 Enterprise Impact – Unified pricing, terms, oversight, and program management for maximum efficiency
🛡 Risk Management – Collaboration across DoD to anticipate challenges and refine strategy
⚙ Readiness – Joint tools and modernization that enhance interoperability and mission speed
🤝 Relationship Building – Strong industry partnerships that foster open communication and mission-focused innovation
Why User Experience Matters
- Intuitive tools and efficient workflows improve training and adoption
- Better vendor support reduces downtime and errors
- Streamlined procurement ensures faster access to critical IT resources
- Strong UX = a force multiplier for readiness and morale
“JELA contracts seek best value for the end-user, strengthen DoD’s buying power, and support strategic sourcing objectives.” — David White, DISA Acquisitions
Read the Full Article - DISA JELAs Prioritize User Experience & Warfighter Readiness
Product Updates
Adobe Creative Cloud and Acrobat Insights & Updates - Snapshot of Recent Enhancements
Creative Cloud Highlights
AI-Driven Tools: Firefly generative AI accelerates ideation in Lightroom, Photoshop, and Illustrator, including text-to-image and automated editing—secure for mission-critical tasks - What's New
Jump-start your creative ideas with Firefly Boards - AI Driven Tools
App Updates:
- InDesign 20.5 (July 2025) boosts performance for large documents and AI layouts; Photoshop refines generative fills and cross-device support. InDesign July 2025 Release Notes
- Photoshop Enhancements: The most recent Photoshop release emphasizes generative AI for tasks like object removal and content-aware fills, now even more intuitive on desktop, iPad, and web. These tools are perfect for rapid prototyping in mission planning or visual communications - What's New
Acrobat Advancements:
- AI Assistant Upgrades: Improved PDF querying, summarization, and edits with strong privacy focus for quick, compliant reviews - What's New
- Workflow Improvements: Enhanced accessibility, redaction, and Microsoft Teams integration for collaborative DoD operations - What's New
ColdFusion Product Availability
A critical change is coming to Adobe ColdFusion licensing. Effective March 29, 2026, ColdFusion will transition from per 8-core to per instance licensing. This change impacts cost, performance, and potentially project schedules. Please review this information carefully and share it with all program teams using ColdFusion.
Key Information:
- What's changing: ColdFusion licensing is moving from a per 8-core model to a per instance model.
- When: March 29, 2026 (next option period)
- Who is impacted: All DoD users of Adobe ColdFusion.
- Why this matters: This change affects costs and may impact performance and schedules if not addressed proactively.
- Action Required: Complete the ColdFusion licensing worksheet BEFORE your next order.
- More Information: View our recorded information session here, email jela@adobe.com to schedule a meeting to further discuss
End of Support Notifications:
- Important Update: CC24 Support Ends After Adobe MAX. With the release of CC26 at Adobe MAX this October, CC24 will no longer be supported. At that point, CC25 becomes the N-1 version eligible for long-term support through October 2025. We strongly encourage users on CC24 to begin transitioning now to avoid any disruption.
- Adobe Products and Technical Support Periods outside of Creative Cloud available here
Upcoming Events & Webinars
Upcoming Events:
Click on event links to register
- Aug 13: AFCEA Signal Webinar- Mastering Emergency Coordination: Harness the Power of Adobe Connect
- Aug 19: Adobe Express Lunch and Learn
- Aug 18-21: AFCEA TechNet Augusta- Adobe Demo in Carahsoft booth #610
- Aug 18-19: JELA Roadshow at TechNet Augusta
- Aug 18-21: Adobe Digital Learning Geek Week Webinar Series
- Aug 21: Creative Cloud Webinar - Design Like a Pro with Layout Basics
- Aug 27: Document Cloud Webinar- Reimagine Document Productivity and Security
- Sep 9: Adobe Analytics Lunch and Learn
- Sep 18-19: Intelligence and National Security Summit- Adobe Demo in the Carahsoft Partner Pavilion
On-Demand Meetings and Webinars:
Bookmark our Adobe JELA Events and Webinar Page to Stay Up to Date
- May 28: USAF Forms and Account Management Service (FAMS) AEM Forms Use Case- JELA Lunch and Learn
- Jun 24: Take Charge - How to Choose the Best Adobe License Pathway for Your Team - JELA Lunch and Learn
- Webinar library: Catch up on the latest product training, best practice sharing and thought leadership across Creative Cloud and Document Cloud. The Digital Media library includes access to upcoming live events and on-demand recordings.
- Adobe Creative Cloud Masterclass: Access +90 videos and project files focused on Creative Cloud apps and services
- Adobe XD: Create Experiences through UX/UI Design
- Adobe Acrobat Sign Resource Hub: Get started with Acrobat Sign with tutorials and more on the Acrobat Sign Resource Hub
- Adobe Acrobat Sign IT Implementation Hub: Providing Acrobat Sign IT Admins the resources needed to get your organization up and running with Acrobat Sign
- Adobe Acrobat Resource Hub: Access 60-Second tutorials and more on the Acrobat Resource Hub
Tech Corner
New JELA Video Renewal Guide - For Adobe Administrators and Trusted Agents
This page provides concise yet comprehensive video resources to help you effectively manage your Adobe licenses and software. Whether you need to download license files or understand different licensing options, this portal has everything you need. Click here to visit our new JELA guide!
Featured Event: Adobe IT Roundtable - August
Please join Lori and James for insights on Admin Console and business updates, with a guest speaker (TBA). Hybrid format: In-person in San Jose (lunch included) or virtual via Microsoft Teams. Engage in live Q&A!
Details: Wednesday, August 13, 1:00 PM - 2:00 PM MDT. Please register here.
Explore these updates and join the roundtable for practical tips & insights. Share your tech experiences to shape future enhancements!
Technical Account Managers
The Technical Account Managers (TAMs), Rafa Pontes-Castro and Chad Palmer, provide support for the JELA contract in collaboration with the CSM and Sales teams. If you have any questions, please do not hesitate to contact us at jelatech@adobe.com.
Support Case Reviews
The Creative Cloud and Acrobat Named Support Engineers (Blake Prowse and Michael Chavez) are eager to conduct Case Reviews with each of the JELA Agencies. This is an opportunity for you to understand and discuss existing Creative Cloud and Acrobat cases and identify trends. To schedule your agencies case reviews, please reach out to jelatech@adobe.com.
Useful Links
Adobe Blog
Unlocking the power of digital asset management in the Department of Defense.
In modern defense, information moves faster than bullets — and victory belongs to those who can manage it securely and efficiently.
A new Adobe + Carahsoft report reveals how unstructured data, workforce constraints, and outdated workflows are impacting mission readiness across the DoD.
The solution? Modern, AI-powered digital asset management built for defense operations.
Discover how Adobe’s public sector DAM — delivered through JELA and Carahsoft — is transforming content governance, security, and collaboration for today’s dynamic battlespace.
Read our latest blog here:
Additional Resources
- Dell Federal website AdobeJELA@federal.dell.com
- Carahsoft Adobe JELA website adobe-jela@carahsoft.com; (877) 99-ADOBE
- Digital Media Elite Support Team
- Adobe Experience League
- Adobe Products and Technical Support Periods
- Adobe Security Bulletins and Advisories *new
- Adobe Security Notifications Registration *new
- Adobe Help Center
- Adobe eLearning website
Enrollees are welcome to submit future content recommendations and feedback to jela@adobe.com.