March 2025 Adobe JELA Newsletter
Spring is upon us, welcome to the JELA 4 Industry Team Newsletter! The Adobe JELA Newsletter contains updates from Dell Federal, Carahsoft and Adobe pertaining to the DISA Adobe JELA contract for the Department of Defense. Interested in receiving future newsletters and event announcements directly or have content recommendations? Email us at jela@adobe.com.
Contract Details: Contract HC108424D0003, Base Year: 30 SEP 2024 - 29 MAR 2025 + (4) 12-month option periods.
Program Updates * Product Updates * Upcoming Events / Webinars *
* Tech Corner * Adobe Blog * Resource Links * Previous Newsletters
Program Updates
Adobe JELA 4 licenses will expire on March 29, 2025. To continue using them in the next option year, a renewal payment to Dell is required before this date.
If you have not yet received an Option Year 1 Renewal Quote from Dell, the reseller prime, please reach out to us so we can escalate your request. Alternatively, you may contact their team directly at adobejela@federal.dell.com.
If you're unsure whether your licenses are included in your agency’s Option Year 1 Command/Parent Enrollee renewal quote, please contact us as soon as possible so we can investigate it for you.
Procurement Questions:
- USAF - aflcmc.gbqj.seamls@us.af.mil
- Army - Please check the Adobe page on the CHESS IT eMart for detailed instructions. For questions email armychess@army.mil
- DISA JELA Team: DISA JELA Team: disa.meade.bd.mbx.disa-jela-team@mail.mil
- 4th Estate Agencies or any additional questions regarding payments and quoting can be directed to your agency POC or AdobeJELA@federal.dell.com.
Our industry team is pleased to receive requests from JELA enrollees to coordinate standing sync-ups! Please feel free to email jela@adobe.com if you would like to coordinate with our team.
Product Updates
End of Support Notifications:
- CC23 is no longer be supported following Adobe MAX in October with the release of CC25 at Adobe MAX. See Long Term Support Versions table below for the latest N-1 support version for Creative Cloud until October 2024.
- Adobe Products and Technical Support Periods outside of Creative Cloud available here
Upcoming Events & Webinars
Upcoming Events:
Click on event links to register
- Mar 17- 20: Carahsoft hosted Adobe Creative Cloud Geek Week: Mastering Innovative Tools and Applications for the Future of Design
- Mar 18-19: Adobe Summit - The Digital Experience Conference
- Mar 25: JELA Lunch and Learn - Successful Online Learning Ecosystems
- Mar 26: Carahsoft hosted Adobe ColdFusion Summit East 2025
- April 29: Carahsoft Hosted Adobe Digital Learning Forum
On-Demand Meetings and Webinars:
Bookmark our Adobe JELA Events and Webinar Page to Stay Up to Date
- Jan 21: Adobe Stock Lunch and Learn
- Feb 18: Zero Trust Lunch and Learn
- Webinar library: Catch up on the latest product training, best practice sharing and thought leadership across Creative Cloud and Document Cloud. The Digital Media library includes access to upcoming live events and on-demand recordings.
- Adobe Creative Cloud Masterclass: Access +90 videos and project files focused on Creative Cloud apps and services
- Adobe XD: Create Experiences through UX/UI Design
- Adobe Acrobat Sign Resource Hub: Get started with Acrobat Sign with tutorials and more on the Acrobat Sign Resource Hub
- Adobe Acrobat Sign IT Implementation Hub: Providing Acrobat Sign IT Admins the resources needed to get your organization up and running with Acrobat Sign
- Adobe Acrobat Resource Hub: Access 60-Second tutorials and more on the Acrobat Resource Hub
Tech Corner
Acrobat Storage Update (Named Users Only)
As of 10th March 2025, Adobe will start migrating Acrobat users to a unified Adobe cloud storage. No action is required on your part for this migration, and we are working to minimize disruptions during the process. Your migration will happen when Acrobat is not in use by your users; however, if a user does take an action during the migration, they may receive an error message. Click here for more information.
What's new with Creative Cloud & Acrobat
Adobe frequently updates our creative applications. Here is a list of links for typical applications to help you become more familiar with and quickly find the latest and greatest.
- Acrobat
- Premiere Pro
- Adobe Express
- Photoshop
- Illustrator
- Lightroom
- InDesign
- Fresco
- Animate
- After Effects
PLEASE NOTE: Each agency/MACOM has its own approval processes for utilizing and/or updating these applications. If needed, please be sure to contact your applicable admins for approval.
If you are interested in learning more about these features, product roadmap reviews, or updates for any other products that may not be listed above, please get in touch with us at jelatech@adobe.com.
Creative Cloud Sync Files Discontinued
Cloud sync stopped; update Creative Cloud Desktop to version 6.4+ before March 1, 2025, to prevent local file loss. Back up files internally; local drive or your computer. Click here for more information.
Technical Account Managers
The Technical Account Managers (TAMs), Rafa Pontes-Castro and Chad Palmer, provide support for the JELA contract in collaboration with the CSM and Sales teams. If you have any questions, please do not hesitate to contact us at jelatech@adobe.com.
Support Case Reviews
The Creative Cloud and Acrobat Named Support Engineers (Blake Prowse and Michael Chavez) are eager to conduct Case Reviews with each of the JELA Agencies. This is an opportunity for you to understand and discuss existing Creative Cloud and Acrobat cases and identify trends. To schedule your agencies case reviews, please reach out to jelatech@adobe.com.
Useful Links
Adobe Blog
All-new Photoshop iPhone app reimagines image editing for mobile creators
For over three decades, Adobe Photoshop has empowered millions of creators to bring their imagination to life with power, precision and unlimited possibilities. Photoshop’s impact on creative expression is undeniable and we are amazed at how millions of creators around the world have edited digital images, explored ideas and expressed themselves with unique digital art. At the same time, the next generation of creators, who increasingly create while on the go using their phones, have wanted ways to use Photoshop’s iconic tools and capabilities to ideate, explore, and craft stunning visuals anywhere. You asked, and we have answered...
Today, we’re thrilled to introduce Photoshop on iPhone— a brand-new, free mobile image editing and design app built to provide the magic for which Photoshop is known with a reimagined interface optimized for phones. Now, mobile creators can add, remove, adjust and combine content and tap into a vast library of free Adobe Stock assets to create rich, one-of-a-kind visuals, without compromising on precision or resolution. Soon the app will be on Android as well, sign up here to learn more.
You might be thinking: “Photoshop on the phone can’t be the same as Photoshop on the desktop, right?” You’re right! Photoshop on the phone is not intended to replace Photoshop on the desktop, particularly for Photoshop users who already harness the full power and precision of the desktop app. While the Photoshop desktop app has deep and powerful tools that enable precision editing on larger screens, Photoshop on the phone is built to empower mobile-first creators who may just be getting started, want to create wherever they are whenever they want and may be new to Photoshop and its power.
We’re also introducing a new Photoshop Mobile & Web plan, available via the App Store, which gives creators access to premium mobile features and Photoshop on the web. Both the mobile and web apps are designed with similar user experiences, and files automatically sync so you can seamlessly create across surfaces. Photoshop on the web has powerful new updates including enhancements to the user interface for more intuitive editing, direct integration with the Adobe Stock library of hundreds of thousands of free assets, and expanded availability across browsers including Chrome, Firefox, Safari and Edge. For existing Photoshop desktop subscribers, Photoshop on iPhone and Photoshop on the web are included with your subscription so you can access your work, make quick edits or capture your creative ideas anywhere you are.
Read the full blog here
Additional Resources
- Dell Federal website AdobeJELA@federal.dell.com
- Carahsoft Adobe JELA website adobe-jela@carahsoft.com; (877) 99-ADOBE
- Digital Media Elite Support Team
- Adobe Experience League
- Adobe Products and Technical Support Periods
- Adobe Security Bulletins and Advisories *new
- Adobe Security Notifications Registration *new
- Adobe Help Center
- Adobe eLearning website
Enrollees are welcome to submit future content recommendations and feedback to jela@adobe.com.