May 2025 Adobe JELA Newsletter
Option Year 1 has been awarded, welcome to the Joint Enterprise License Agreement (JELA) 4 Industry Team Newsletter! The Adobe JELA Newsletter contains updates from Dell Federal, Carahsoft, and Adobe pertaining to the DISA Adobe JELA contract for the Department of Defense. Interested in receiving future newsletters and event announcements directly or have content recommendations? Email us at jela@adobe.com.
Contract Details: Contract HC108424D0003, Base Year: 30 SEP 2024 - 29 MAR 2025 + (4) 12-month option periods.
Program Updates * Product Updates * Upcoming Events / Webinars *
* Tech Corner * Adobe Blog * Resource Links * Previous Newsletters
Program Updates
All renewal orders for the current option year should now have been submitted to Dell. Renewal licenses are available for license administrators in the Adobe Admin Console, Adobe Licensing Website, and/or the Carahsoft Download Portal.
Procurement Questions:
- USAF - aflcmc.gbqj.seamls@us.af.mil
- Army - Please check the Adobe page on the CHESS IT eMart for detailed instructions. For questions email armychess@army.mil
- DISA JELA Team: DISA JELA Team: disa.meade.bd.mbx.disa-jela-team@mail.mil
- 4th Estate Agencies or any additional questions regarding payments and quoting can be directed to your agency POC or AdobeJELA@federal.dell.com.
Our industry team is pleased to receive requests from JELA enrollees to coordinate standing sync-ups! Please feel free to email jela@adobe.com if you would like to coordinate with our team.
Product Updates
Adobe Connect IL-4 Managed Service has been authorized by DISA to add Automated Speech Recognition (ASR), to IL-4 environment. These capabilities with further enhance Connect's AI-powered closed captioning, transcription, and search capabilities.
ColdFusion Product Availability: A critical change is coming to Adobe ColdFusion licensing. Effective March 29, 2026, ColdFusion will transition from per 8-core to per instance licensing. This change impacts cost, performance, and potentially project schedules. Please review this information carefully and share it with all program teams using ColdFusion.
Key Information:
- What's changing: ColdFusion licensing is moving from a per 8-core model to a per instance model.
- When: March 29, 2026 (next option period)
- Who is impacted: All DoD users of Adobe ColdFusion.
- Why this matters: This change affects costs and may impact performance and schedules if not addressed proactively.
- Action Required: Complete the ColdFusion licensing worksheet BEFORE your next order.
- More Information: Join our information session being held May 20, 21, and 22. To receive the invite email jela@adobe.com
End of Support Notifications:
- CC23 is no longer be supported following Adobe MAX in October with the release of CC25 at Adobe MAX. See Long Term Support Versions table below for the latest N-1 support version for Creative Cloud until October 2025.
- Adobe Products and Technical Support Periods outside of Creative Cloud available here
Upcoming Events & Webinars
Upcoming Events:
Click on event links to register
- May 6-8: Adobe booth #2947 in the Carahsoft Partner Pavilion at TechNet Cyber
- May 7: Carahsoft hosted Adobe Document Cloud Webinar: Essential Tools and Techniques for Enhanced Document Management
- May 13: Carahsoft hosted Adobe Connect Webinar: Virtual Training Strategies That Work
- May 18-21: Adobe booth #1723 in the Carahsoft Partner Pavilion at GEOINT Symposium
- May 20-22: ColdFusion Licensing Change Information Session
- May 22: Carahsoft hosted Adobe Creative Cloud Webinar: Create Striking Motion Graphics with Powerful Animation Features
- May 28: JELA Lunch and Learn - AEM Forms USAF Forms and Account Management Service (FAMS) use case review
- May 29: Carahsoft hosted Adobe Customer Journey Analytics Webinar: Optimizing Operations with Next-Generation Data Intelligence
- June 2: AEM Forms + Acrobat Sign
- July 7-8 and July 14-15: FRL License Update Technical Office Hours
- June 9-12: Carahsoft hosted Adobe Document Cloud Webinar Series: Redefine Productivity Through Smarter Digital Document Processes
- Jun 11: From Creation to Command Adobe Event in-person conference Arlington, VA
- June 12: Carahsoft hosted Adobe Learning Manager Webinar
- June 17: Carahsoft hosted Adobe Creative Cloud Webinar
- June 18: Carahsoft hosted Adobe Connect Cloud Webinar
- June 26: Carahsoft hosted Adobe Experience Manager Forms
On-Demand Meetings and Webinars:
Bookmark our Adobe JELA Events and Webinar Page to Stay Up to Date
- Mar 25: Successful Online Learning Ecosystems Lunch and Learn
- Apr 29: Acrobat Pro Functions and Features Lunch and Learn
- Webinar library: Catch up on the latest product training, best practice sharing and thought leadership across Creative Cloud and Document Cloud. The Digital Media library includes access to upcoming live events and on-demand recordings.
- Adobe Creative Cloud Masterclass: Access +90 videos and project files focused on Creative Cloud apps and services
- Adobe XD: Create Experiences through UX/UI Design
- Adobe Acrobat Sign Resource Hub: Get started with Acrobat Sign with tutorials and more on the Acrobat Sign Resource Hub
- Adobe Acrobat Sign IT Implementation Hub: Providing Acrobat Sign IT Admins the resources needed to get your organization up and running with Acrobat Sign
- Adobe Acrobat Resource Hub: Access 60-Second tutorials and more on the Acrobat Resource Hub
Tech Corner
New JELA Video Renewal Guide - For Adobe Administrators and Trusted Agents
This page provides concise yet comprehensive video resources to help you effectively manage your Adobe licenses and software. Whether you need to download license files or understand different licensing options, this portal has everything you need. Click here to visit our new JELA guide!
Technical Office Hours (FRL License Files) - Update your FRL license files now!!!
The Adobe JELA 4 period of performance began on April 1st, 2025, and the 99-day grace period for updating your Feature Restricted Licensing (FRL) Offline license files is nearing its deadline in July 2025. Updating your FRL license files will help you avoid work stoppages or interruptions in your service.
You will soon receive registration links and invitations from Carahsoft to join our office hours. These sessions will be held on July 7-8 and July 14-15 from 11 AM to 12 PM EST. - During any or all of these sessions, if you need help updating your license files or have any other concerns. We're here to ensure a smooth transition into the new year! Meanwhile, if you need help, please contact us at: jelatech@adob.com and/or Adobe-Jela@carahsoft.com and follow the instructions in our Video Guide.
NEW! Adobe now provides creators the choice to use non-Adobe creative generative AI models
So today, we’re announcing that in addition to our commercially safe and IP-friendly Adobe Firefly models, we’ll provide creators the choice to use non-Adobe creative generative AI models, directly in the Adobe ecosystem, as part of their ideation process. We’re starting with models from Black Forest Labs (Flux 1.1 Pro), fal (upscalers), Google Cloud (Veo 2, Imagen 3), and Runway (Runway Frames) - Click here to learn more! - If you want to disable this function, navigate to Admin Console > Settings > Assets Settings > Non-Adobe generative AI Models >, and use the Toggle button to enable or disable it.
Technical Account Managers
The Technical Account Managers (TAMs), Rafa Pontes-Castro and Chad Palmer, provide support for the JELA contract in collaboration with the CSM and Sales teams. If you have any questions, please do not hesitate to contact us at jelatech@adobe.com.
Support Case Reviews
The Creative Cloud and Acrobat Named Support Engineers (Blake Prowse and Michael Chavez) are eager to conduct Case Reviews with each of the JELA Agencies. This is an opportunity for you to understand and discuss existing Creative Cloud and Acrobat cases and identify trends. To schedule your agencies case reviews, please reach out to jelatech@adobe.com.
Useful Links
Adobe Blog
Adobe Firefly: The next evolution of creative AI is here
In just under two years, Adobe Firefly has revolutionized the creative industry and generated more than 22 billion assets worldwide. Today at Adobe MAX London, we're unveiling the latest release of Firefly, which unifies AI-powered tools for image, video, audio, and vector generation into a single, cohesive platform and introduces many new capabilities.
The new Firefly features enhanced models, improved ideation capabilities, expanded creative options, and unprecedented control. This update builds on earlier momentum when we introduced the Firefly web app and expanded into video and audio with Generate Video, Translate Video, and Translate Audio features.
Originally launched as an image generation tool, Firefly has evolved into the ultimate creative AI solution, designed to be commercially safe from the ground up. Leading brands, including Deloitte, Tapestry, Paramount+, and Pepsi, have harnessed Firefly to streamline workflows and scale content production, resulting in faster time-to-market, better performing campaigns, and innovative, personalized experiences. Integration with professional tools like Photoshop web and Premiere Pro, along with persistent access to your history of generated content, allows you to efficiently transform concepts into finished assets across your favorite Creative Cloud applications.
With the debut of the new Firefly mobile app, coming soon to both iOS and Android, you can now transform ideas into stunning visuals with just a few taps, anywhere you go.
Read the full blog of what's coming here
Additional Resources
- Dell Federal website AdobeJELA@federal.dell.com
- Carahsoft Adobe JELA website adobe-jela@carahsoft.com; (877) 99-ADOBE
- Digital Media Elite Support Team
- Adobe Experience League
- Adobe Products and Technical Support Periods
- Adobe Security Bulletins and Advisories *new
- Adobe Security Notifications Registration *new
- Adobe Help Center
- Adobe eLearning website
Enrollees are welcome to submit future content recommendations and feedback to jela@adobe.com.